Rated 3.9 out of 5 by 58
Rated 2.0 out of 5.0 by Southwood Smoke in room
We paid extra money for a suite and every evening it filled full of smoke through the cold air exchange. Every day for three days we asked the staff to fix the problem and even thou they were understanding it never got any better. They even told us it happens in their office. At breakfast several rooms on several floors complained about the problem yet nothing. When I checked out I expected at least a reduction in my bill but nothing! Of course that may have been because the maintance gentlemen with his shirt unbotton to his pants was to busy flirting with the courner girl for her to help.
February 27, 2014
Rated 5.0 out of 5.0 our stay in the suite on 8th floor
we enjoyed our stay, the front desk staff was a lot of help and very polite, very nice crew. the suite we had was just beautifully put together. so relaxing. I personally thought the bartender could have been a bit more friendly. we will make another reservation when we get a chance. ENJOY YOUR STAY.
February 25, 2014
Rated 4.0 out of 5.0 by Terri231 Very nice room but no working hot tub and pool was cold
The room was very nice and clean. Bed was very comfortable. In room hot tub was large. Although our room accommodations were nice, the spa was out of order and the pool was cold. I asked the front desk if the spa would be open in the morning and they said it would but it was not before we checked out.
February 20, 2014