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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 717 reviews
87%
Recommend This Property

Ratings Breakdown

717reviews

  • 5 Stars
    418
  • 4 Stars
    174
  • 3 Stars
    58
  • 2 Stars
    36
  • 1 Stars
    31

Arrival after midnight

By

June 26, 2017

club

Staff was most helpful when we called the hotel directly with revising our reservation due to travel plans that changed multiple times the day before and the day of our arrival.

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Bed Linens

By

June 25, 2017

Normally, I give Holiday Inns a stellar review because I like the franchise and it's never actually done me wrong. However, Staunton's Holiday Inn ... hmmm.

The bed linens smelled like someone else had slept in them. I mean, the pillows literally stank.

The front desk did not offer any compensation for the stay when I told them of the problem.

I think I probably won't stay at this particular location again. There are other hotels in Staunton that change their beds' sheets between customers.

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Terrible Night Sleep

By

June 23, 2017

club

Overall poor. Pillows flat, room smelled like mold. No bottle water for guest. I had a late arrival and was very thirsty and was told they provide complimentary water for guest but they were out. Didn't have dollars to use vending machine and was forced to drink tap water. I would not recommend. Next business trip I will spend a lot more to have what I need and have a good night sleep and my fav hotel that starts with a M!!!! Always have a great experience there.

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Great experience

By

June 23, 2017

club

Excellent service and staff ,very friendly.The room was very clean and bed was very comfortable and clean.Bathroom was very clean and there were plenty of towels.Great dining food was excellent.Overall great!!!

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Convenient for my trip

By

June 23, 2017

club

The only negative I could even think of is that the bathroom was extremely small. But I don't spend my time there! Everything else was very good. I will stay there from now on when I'm enroute from my daughter in SC to my home in PA.

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Clean comfortable

By

June 22, 2017

Room was pleasant. Spacious and clean. Nice view from the room of the golf course. Quiet.

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Check in

By

June 21, 2017

club

There was only one girl checking in guests and the night I stayed was fully booked. She had a dozen guests to check in and it took too long. She was apologetic and pleasant, but she should have had back up!

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Great Staff and Service

By

June 21, 2017

club

Was here to watch the Waynesboro Generals play and this hotel was only 10 minutes from the field. The staff was great, the hotel is pet friendly, and very clean.

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Great stay

By

June 20, 2017

club

We stayed here while traveling for 12 hours! Rooms are clean and quiet. Staff was very friendly and helpful. Beds and pillows were comfy shower was awesome!! Restaraunt at the hotel had a limited menu but food was decent and we didn't have to drive there!! Convenient place to stay right off the highway but you don't hear the noise from traffic!

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Business Stay

By

June 20, 2017

club

Relaxing Hotel in a good location. Quiet area and easy access to interstate. Staff was very accommodating.

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Comfortable, relaxing stay

By

June 19, 2017

platinumelite

I will use this location for future business stays.

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Nice Hotel

By

June 16, 2017

club

Nice hotel. Convenient location. We will definitely stay here again.

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