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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 375 reviews
80%
Recommend This Property

Ratings Breakdown

375reviews

  • 5 Stars
    208
  • 4 Stars
    60
  • 3 Stars
    38
  • 2 Stars
    32
  • 1 Stars
    37

An enjoyable stay.

By

May 24, 2017

club

No issues except the room was a little cool and adjusting the settings seemed to have little effect

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Disappointed in this location.

By

May 23, 2017

platinumelite

I'm used to staying at the Holiday Inn Express hotels. This regular Holiday Inn did not live up to my expectations. Pool was outdoors and closed because it is seasonal use even though the weather was perfect for swimming outside.
There was no complementary breakfast which I'm used to having available at the Express locations.

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Great Service

By

May 22, 2017

club

Everyone was excellent to deal with and stayed professional even though they were very busy

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excellent front desk staff

By

May 22, 2017

platinumelite

Nice kept building, off the main highway so noise level is lower.

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Dead mouse found in room

By

May 21, 2017

Nothing but issues from check in to check out. First, the wrong credit card was charged even after I provided them with the updated card at the time of check in. When asked about the pool, I was told it was closed for the season although we stayed in the middle of May. We then found a dead mouse in the room and we had no television access the entire stay. I provided the hotel with a tax exempt number at the time of check in; however, I was charged taxes on two out of six rooms. Three days later I'm still waiting for reimbursement.

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Pleasant stay

By

May 18, 2017

Great front desk staff. Very friendly and helpful during his visit.

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Yuck!!

By

May 17, 2017

Terrible place to stay!! We had problems from the very start and the Staff could have cared less!! Will never stay there again!! Very unclean place also!

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Wedding

By

May 04, 2017

club

Great place to stay and great staff, I would definitely return in the future if I need a place to stay in Stillwater!

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Poor hotel experience

By

May 04, 2017

club

You have my review. Nothing else to state at this time.

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Friendly Staff

By

May 03, 2017

front desk and staff went above and beyond to help us. We were there with our daughter to tour OSU and this trip (which I thought I had planned very well) had its issues. From our rental car NEVER showing up (I called them the day I left and confirmed but less than 24 hours later NO cars available) front desk helped us with phone numbers as well as getting us a room when our flight was cancelled due to bad weather. I will be staying here again!

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good beds, easy access, friendly staff

By

May 01, 2017

Easy access to hotel. Rooms nice and clean beds were good. Staff was friendly and prompt. Wild have liked to see a free breakfast as at most HIExpress

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Good wifi

By

April 25, 2017

platinumelite

Friendly staff. Got there late and checked out early. College visit to OSU. Good overall stay. Wish they had a free breakfast

Good wifi

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