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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 354 reviews
81%
Recommend This Property

Ratings Breakdown

354reviews

  • 5 Stars
    197
  • 4 Stars
    55
  • 3 Stars
    37
  • 2 Stars
    32
  • 1 Stars
    33

Stillwater

By

March 25, 2017

club

Morning staff was fantastic; evening staff was not concerned with problems of customers. Hotel was clean and very comfortable.

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Nice Holiday Inn property, but....

By

March 21, 2017

platinumelite

This is a very nice holiday inn property. I average 4 nights a week in hotel stays with work, so I've seen both good and bad. We typically stay at this location when we are in Stillwater area visiting family. Everything is clean and well maintained. The desk clerk that night even noticed I was in a sling from my surgery, and asked if there was anything special I neeeded for my stay. This was nice to be asked under the circumstances.

The only downfall about this one is the charge for breakfast. Being platinum level member with 2 major hotel chains I usually forget what it's like to pay for breakfast.

My only complaint this trip was the noise from the VIan baseball team. We showed up late (11pm) and seems like They were beating on the walls till at least 1AM. Again, after just having a major surgery, I was too out of it to argue with anyone , and kept assuming it would quit at any moment. I can't totally blame the hotel, but surely I wasn't the only one that heard it .

All in all this is a nice HI to stay at, and will keep staying there when visiting Stillwater !

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great Inn with great staff

By

March 21, 2017

I was in town for a bike race. My stay at the HI in Stillwater was great. Friendly and efficient staff are all over this place. The rooms were nice and the restaurant was great. Get in and out fast.

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Slept well

By

March 21, 2017

Excellent if only the traditional free breakfast was included

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GREAT SPOT

By

March 17, 2017

NICE PEOPLE GREAT TO TALK TOO. iN A NICE AND CONVENENT AREA TO THE CITY AND COLLEGE.

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Awesome

By

March 16, 2017

club

We were in town one night for a wedding. Room was clean and very nice. Bed was SOOO comfortable.

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Bad Plumbing, Slow Kitchen, and Dust Bunnies

By

March 15, 2017

club

Dust Bunnies around guest bed bases. Slow fill toilets. Standing water while taking a shower. Stains on carpet throughout. Slow to get food out for breakfast.

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Stillwater - University West

By

March 15, 2017

platinumelite

Very nice and clean. It was a very large wedding party and the staff was able to handle all of the guests.

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Overall stay

By

March 11, 2017

Nice place to stay. Close to some restaurants and Walmart. The breakfast was good

I did not get my bonus 10,000 points that I paid for during online reservations/ booking.

Also, I wish I could book/reserve room with breakfast and bonus points together. It's only one or the other with IHG app

Will stay here again. I like this hotel
I am a spire member

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Front Desk

By

March 07, 2017

Very friendly and helpful took care of my reservations where I didn't have to be inconvenienced.

Posted byHotelStaff
March 09, 2017
Dear Guest, Thank you very much for reviewing your recent stay with us. We are happy you found your stay convenient. We hope to see you on future travels to the Stillwater area. Safe Travels, Mike Villones General Manager
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Great size room, skip the breakfast

By

March 02, 2017

club

Great night, room was large and comfortable.
Breakfast was disspaointing.
Would chose to stay there again but would skip the breakfast

Posted byHotelStaff
March 02, 2017
Thank you for the positive review. Please contact me to address your experience. Holiday Inn and Suites offers ala carte dining versus complimentary buffet service. We strive to exceed the expectations of our guests and wish to correct any failures that we missed with you. Shane Curtis Food and Beverage Director 407-372-2445
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Great service

By

March 01, 2017

The stay was the best ever. We enjoyed the night out and then to come back to a comfortable bed and a good night sleep

Posted byHotelStaff
March 08, 2017
Dear Guest, Thank you very much for your recent review. We are happy you found your room comfortable and clean and we look forward to serving you on future travels to the area. Thank you, Micheal Villones General Manager
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