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Rated 3.7 out of 5 by 365 reviewers.
Rated 3.0 out of 5.0 by Construction Busy construction,no microwave or fridge. Need better coffee and snacks September 28, 2015
Rated 3.0 out of 5.0 by Strongsville under construction, would not recommend until completed September 27, 2015
Rated 3.0 out of 5.0 by Commend a staff member. A front desk clerk did something I think was a wonderful act of kindness and should be commended for it. We were in Strongsville because our son was close to death in the Cleveland Metro hospital due to a motorcycle accident. Each day she would ask about our son and could see the pain we were in and sent us a card with a personal message that lifted our spirits. Her name is CANDICE and I'm sorry but I never got her last name. If Holiday Inn has a program for honoring an outstanding effort by its employees, THIS IS IT. Never in all our travels have we experienced an act of kindness by an employee of any organization like this. She is worthy of some kind of recognition. September 24, 2015
Rated 1.0 out of 5.0 by So Bad Property was under renovation construction and was noisy , dirty, elevator not working. In addition, the room was dirty on check in. When we complained they sent another housekeeper while we were out who didn't vacuum at all. It was necessary to get a supervisor to vacuum. Construction began at 7am with hammering in the room above us. Had to call the desk to get quiet. All in all management should never have made our ro (and many others) available to guests. Poor management, no regard for guest comfort, dirty common areas and filthy room. Very poor experience. I don't recommend this property. September 22, 2015
Rated 1.0 out of 5.0 by A very great place to stay A very nice place comfortable beds very friendly staff and good food September 22, 2015
Rated 3.0 out of 5.0 by Renovations in progress Good stay - friendly staff, very helpful. Major renovations in progress, some inconveniences from the renovations, but they were handled as would be expected. I was satisfied, understanding they need to be done. September 21, 2015
Rated 1.0 out of 5.0 by Stay at anothe Holiday Inn A/c does not work Light keeps blinking when you shut off the light switch, Have to hit the lock with your hand to get Lock to work. September 20, 2015
Rated 2.0 out of 5.0 by Under Renovations Hotel is under renovation - which has likely affected my review. it did appear, though, that my room was recently renovated - and I was very disappointed. Bathroom was dark and smelled musty as did the rest of the room. They've got a long way to go. September 20, 2015
  • 2015-10-06T12:21:20.321-05:00
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