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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 564 reviews
74%
Recommend This Property

Ratings Breakdown

564reviews

  • 5 Stars
    242
  • 4 Stars
    130
  • 3 Stars
    97
  • 2 Stars
    50
  • 1 Stars
    45

Friendly Staff

By

March 21, 2017

club

Overall the stay was nice, I did not sleep well pillow were too soft and bed was uncomfortable. Someone came in our room while we had the privacy tab in the whole time and I really did not appreciate that at all. Nothing over the top but it was nice.

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Great place to stay

By

March 19, 2017

club

Had a relaxing business trip there. Came in right before the blizzard and only left for work. The room was really quiet and never had a complaint

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felt like I was at home. great staff good food

By

March 15, 2017

Excellent place to stay. Can update the fitness center a bit some machines out of order during my stay

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Able to relax

By

March 15, 2017

Nice, Clean rooms. Nice On Site restaurant but conveniently located to others too

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Good stay

By

March 15, 2017

club

Good. Staff were very friendly. Services (room cleaning

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Wonderful experience

By

March 13, 2017

club

This hotel is a gem. I highly recommend. Best customer service at front desk. Very nice pool.

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Great service

By

March 06, 2017

Great front desk staff!!! Some of the best I have come across and I travel a lot. Room was very comfortable and had a lot of space to spread out. Would recommend this property.

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Great Location

By

February 28, 2017

club

Hotel was clean, location was great, staff was friendly. Food was average at best but overall good value.

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Excellent Customer Service!! Bed is very comfortable, location is excellen

By

February 28, 2017

Overall experience were great. Would have been nice to have had a refrigerator and a microwave in the room. As a customer with medication that needs to be refrigerated, a refrigerator would have been convenient in the room instead of having it stored at the front desk refrigerator.

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Awesome staff

By

February 25, 2017

platinumelite

Ryan at the front desk is amazing!! He is always so happy and friendly. He has the best personality I've ever seen! Always helpful and happy. He makes the hotel awesome!!

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Good food

By

February 23, 2017

club

Able to relax , good food. Centrally located by the mall. Staff was friendly.

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Sorry to be losing this great hotel as a Southwest Airlines Crew Hotel

By

February 23, 2017

Love this hotel. Don't understand why the Southwest Crew Accommodation Committee is getting further from the airport for another not as good good hotel.

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