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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.9

based on 669 reviews
75%
Recommend This Property

Ratings Breakdown

669reviews

  • 5 Stars
    303
  • 4 Stars
    154
  • 3 Stars
    105
  • 2 Stars
    59
  • 1 Stars
    48

No problem weekend

By

July 20, 2017

club

Daphane checked us in, she was very busy but took the time to be very helpful and made all of our request possible.
Our family and friends stayed at the holiday inn for a wedding, the staff was great.
Each morning we had breakfast at the restaurant, the girls working a very busy room were so friendly and prompt with service.

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Not Bad for the Price

By

July 20, 2017

club

The room and overall hotel was quite comfortable and in very good repair. The staff was stellar, so the experience was good overall. My issues were that I didn't realize they didn't have a complimentary breakfast, and I was running a bit late and didn't want to spend the company's money for a big meal in the morning. Also, it would have been nice if the room had a refrigerator and some decaf coffee in it. Granted, I'm sure if I had asked for the coffee, the staff would have provided it. As for the refrigerator...probably not! Otherwise, for the price, I could have stayed in a clean competitor's motel and had a complimentary breakfast. But I doubt the room would be nearly as comfortable, so it was worth the price for the stay.

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Comfy bed, cool room.

By

July 19, 2017

club

The bed and pillows were very comfortable. The room smelled clean, and it was. The temperature controls worked very well. Hallways were quiet and so was the room. Breakfast buffet within the hotel restaurant was hot and good and the staff was very friendly and attentive.

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Great hotel

By

July 19, 2017

club

Elevators were extremely slow but hotel was clean and updated

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great hotel

By

July 17, 2017

club

we used the shuttle service and the guy was very nice and informative. front desk was great also. rooms very comfortable

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Rooms very dark

By

July 17, 2017

club

Rooms overall were very nice. My only complaint was the rooms were super super dark. Not enough lamps and only 1 small room light. Felt like I was in a cave even with all the lights on

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Survey

By

July 17, 2017

club

Great experience would go again. Room was nice and clean if i needed something all i had to do was asked.

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Excellent food and guest service

By

July 17, 2017

club

Great venue for our business conference. The staff was exceptional for making us very welcome and taking care of meeting, dining, sleeping and transportation needs.

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Good value e.

By

July 16, 2017

Good value. Staff was very sensitive to our needs. I will stay here again.

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Wonderful as always

By

July 16, 2017

club

We have stayed at a couple IHG properties in the Cleveland area and we like all of them but will be returning to this location as often as possible!!

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Holiday inn

By

July 15, 2017

platinumelite

Good hotel. Comfy, clean, and quiet. Will stay again

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Hotel from the DARK SIDE in Ohio

By

July 14, 2017

club

Facility not maintained. Smelled liike Dog. No Hot Water for shower!. No maintenace staff on duty. Front desk printer broken, could not even print receipt. Don't stay here.

Do yourself a favor sleep in your car and go to the local "Y" for a Hot shower.

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