Rated 3.9 out of 5 by 143
Rated 5.0 out of 5.0 by sgoffy Wedding
Room was clean and comfortable.
Hotel staff and Restaurant staff were all great.
Maintenance staff and event planner(s) made sure ceremony went off without a hitch.
July 6, 2014
Rated 3.0 out of 5.0 by aguilucho1202 idiomas
deberían evaluar que el personal de atención domine un poco mas el idioma castellano , adicional de darle variedad a los desayunos
July 3, 2014
Rated 5.0 out of 5.0 by vmike Great staff!
Had a great 3 day stay at this hotel. Staff was excellent...friendly and attentive!
July 2, 2014
Rated 4.0 out of 5.0 by Seasoned Traveler13 Great stay and convenient location!
Staff friendly and accommodating. Great sleep good value and met my needs. Only improvement would be increase supply of wash cloths.
July 2, 2014
Rated 3.0 out of 5.0 by Jan34952 room was clean and bed was comfortable was didn't seem like a king-size
Most of the staff were friendly accommodating, frienand professional. There was only one who was non-chalant and could care less about the comfort and well-being of the guests. Overall the room was clean and comfortable and I got to exercise in the fitness room which was okay except the scale was broken. I didn't use the restaurants so I can't speak about them. The lobby was beautiful but the restaurant that I saw looked pretty nice and the grounds were well kept as well as the pool area.
June 18, 2014
Rated 1.0 out of 5.0 by displease vustomer do not stay there
In a modern time like this there is mo refrigerator or microwave in the room. First hotel I have been to in a long time with none of those essential items. I was upset about it and complained to the manager, and as I was a little upset I guess my tone was not to her liking. She rudely made it clear that she would not tolerate it and was going to end the conversation if I did not address her in a respectful tone. She said she would see what she could do nut came back in a few minutes in a rather sarcastic manner to say there is nothing she can do. I was upset of course so later I thought about it and called the front desk to apologize and was placed on hold for eternity. I had to leave my room to go out there to do it. When got to the desk I asked for the manager, thinking I was there to complain the male staff directed me to the manager before said in a rude voice" I am the manager". I knew he was not as previously when I asked for the manager he had transferred me to her. I told him I wanted to apologize as I really thought my tone was high pitched and he sarcastically said " she is not here I will yell her" I told him I want to do it myself but he insisted that she was gone and he will tell her. I told him to have her contact me but I did not hear from her.
June 17, 2014
Rated 5.0 out of 5.0 by mrs. C room was great
Stayed with husband very nice room only surprise there was no fridge and microwave other than that great location great hotel.
June 16, 2014
Rated 3.0 out of 5.0 by Fly Boy I have been at better Holiday Inns
I have already sent an email comment about the food service and no one has bothered to answer me from the hotel.
The breakfast was not up to my expectations. Except for the omlette that was cooked for us, the rest of the food was poorly heated (and we ate only 15 minutes after opening). The pastries were stale. I complained to the restaurant manager and he "comped" one of the meals but $15.85 for ONE breakfast (incl tax) was even high for TWO meals given the poor quality of the buffet.
We did utilize IHG points for the stay so the cost of the room was zero but this hotel is "tired" it seems. Although adequate, there was nothing to make it stand out from any other hotel.
June 16, 2014