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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4,2

based on 766 reviews
86%
Recommend This Property

Ratings Breakdown

766reviews

  • 5 Stars
    415
  • 4 Stars
    187
  • 3 Stars
    80
  • 2 Stars
    46
  • 1 Stars
    38

Staff has become top tier.

By

maggio 24, 2017

platinumelite

We have stayed at this property for several years now. The recent updates were a great improvement especially since Hurricane Matthew did some damage recently after we were evacuated.

The big thing that struck me this trip was what seemed to be some new faces behind the counter. Whether or not there was a turnover, it was very obvious to us that the staff has recently moved into a noticeably higher level of service.

Cody and Philip remain top notch as always, but the rest of the staff really shined as well. We look forward to returning soon.

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Hotel stay

By

maggio 24, 2017

This hotel is a little outdated compared to others I have stayed in..the staff was very polite.. The bartender was more involved in the receipts than the customer but was apologetic for the delay...the beds are near the floor and hard but it's a bed...

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Great restaurant and great service

By

maggio 24, 2017

We had never stayed in Surfside Beach before but loved it and this was a great location. We were able to visit a cousin about an hour away and still enjoy our time at the hotel. We would love to come back to this hotel in the future!

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MB and Bike Week

By

maggio 23, 2017

Expected to be staying at South Beach Resort of Club Vacations. Our only real complaint was that the "double" beds were small for a couple. The hotel is getting poor reviews because Club Vacation Marketing mislead us. The best thing we can say about Oceanfront at Surfside is that you are away from the hustle and bustle, the beach is beautiful and the pool deck inviting. This would be a great place for a peaceful beach stay.

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Great Experience

By

maggio 23, 2017

Members of staff from front desk attendance to bartender to cleaning staff where extremely nice. Our rooms was very clean and had a wonderful view of the ocean. Pool area was also nice and clean. Would stay here again for sure.

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Average

By

maggio 22, 2017

Beach front does not make up for poor service in restaurant.

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Good stay

By

maggio 21, 2017

beach was nice and we got nice weather. Staff was very helpful

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Comfortable bed. Small room

By

maggio 21, 2017

club

The staff were friendly, room clean. But the room was extremely small. Difficult for spouse and Into walk around room at same time. Only one person could walk at end of the bed and the dresser.

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Great Location

By

maggio 19, 2017

club

Great location right on the beach.
Hotel is set amidst personal residences, not on 'hotel row,' giving it a quaint, cozy feel.

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Just okay

By

maggio 17, 2017

It was a nice place to try out. We loved that the beach and pool and bar were right there. We did not like the kids that splashed us, there was no life guard present, and we had a 4-ft sting ray swim right next to us in the shallow water. The air conditioner made a loud buzzing noise, and the overall maintenance of the hotel was lacking.

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Great service!

By

maggio 17, 2017

club

The employees were the definition of southern hospitality! They wetmre very welcoming and very nice! We were able to check in sooner than we initially thought. And we just enjoyed that it was right on the beach, convenient for us to walk back and forth.

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Good service

By

maggio 17, 2017

club

The staff was always so nice and helpful. The restaurant food was delicious especially breakfast.

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