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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 789 reviews
86%
Recommend This Property

Ratings Breakdown

789reviews

  • 5 Stars
    423
  • 4 Stars
    195
  • 3 Stars
    85
  • 2 Stars
    47
  • 1 Stars
    39

Great place if you can afford it. Beds are the best!!

By

June 22, 2017

club

Over all this place get my 5 star review. The rooms, the bedding, the staff are all awesome. There are many pillows on each bed to choose from so you are bound to find that you like. It is off the main down down strip of Myrtle Beach, which is why I like it. Plenty of parking for guests too. Stayed here several times and I am sure I will stay again. But there are 3 things that I don't like about staying here.

1 - Price - no matter what the reason, they will not give you any type of discount unless you belong to a club like AAA, AARP, etc. I understand that hotels 'jack up' their prices during the summer, but the price for AAA, AARP, etc was 20.00 cheaper per night. This is not much but when you are there for medical reasons and not really pleasure it would have been nice to have gotten a break on the price.

2 - Private Balcony is not really private at all. No way to keep door partially open - no door block. All are open with a small concrete divider between them. Anyone could step over that and go from one balcony to another. I like to keep the door open to hear the ocean waves, but at the hotel you can't.

3 - The wifi service. I don't know if it my cell phone provider or if it just at all hotels, but it seems that it takes forever to connect and it drops a lot or the signal is weak.

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cleanliness everywhere

By

June 20, 2017

updated facility; we had stayed here during construction several years ago

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Friendly staff

By

June 20, 2017

platinumelite

The front desk staff was very friendly and always greeted us, the rooms we're clean

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Fun family experience

By

June 18, 2017

club

As a single father of three kids. Cleanliness, safety and value are extremely important to me. I found all of these while on my vacation at the holiday inn surfside beach

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Myrtle beach holiday inn ocean front

By

June 18, 2017

club

I had a great time at the holiday inn and hope to return next year.

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Great service

By

June 18, 2017

club

Staff was very friendly and helpful. Cleanliness of the room could use some work along with some pest control. Recommend lint free towels and discarding of stained towels.

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Great staff and location

By

June 16, 2017

Our overall experience was excellent the staff were very friendly and helpful The breakfast buffet was great they had a DJ on Saturday that helped to entertain the kids with different games and activities for the younger kids and trivia for the adults
The outside patio area could be cleaned up on a more regular basis

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SURFSIDE

By

June 14, 2017

NICE HOTEL. HAD A GREAT TIME. WEATHER WAS BEAUTIFUL. WISH WE COULD HAVE STAYED LONGER. WE'LL BE BACK.

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Great place

By

June 14, 2017

club

Great staff clean rooms. Unfortunately has a very bad room and ciew. Noise was horrible from rooftop. But overall a nice hotel. Beach access was perfect. Will definitely return just don't want to stay on second​ floor.

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Had high hopes...but was not a pleasant experience

By

June 11, 2017

club

The hotel had a good overall appearance but was beginning to show a bit of age. My main problem was that we were put up here and put in a noisy room with a terrible view. We were also promised breakfast which did not happen when we arrived. There were issues with her air-conditioning and noise outside as well. The room was not cleaned the 3rd day at all. The senior staff was very caring but could not take care of the problems that we had. This was our family vacation that we stayed four nights in Myrtle Beach for. The location was great - just was disappointed in what this place could have been. Holiday inn express is for much better and we have had great experiences with them

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The beach and the restaurant

By

June 10, 2017

I love the beach . I had a issue with housekeeper I asked her to change sheets she said it might be a extra charge after that no comment .

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Surfside Holiday Inn

By

June 09, 2017

platinumelite

Overall staff and accommodations were good and reasonably priced.

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