Rated 4.2 out of 5 by 552
Rated 5.0 out of 5.0 by kccpacman Family Friendly
I must first bring up the wonderful man who saved our family trip and was all around extremely helpful and kind, thank you Philip for all your help! One of the top hotels I have stayed at the fact you have beach and pool access 24/7 is amazing!! I loved going down to get breakfast in the down stairs restaurant the girl working with blonde hair and glasses was amazing she took our orders and brought the food out to our table by the pool! The rooms to me were kind of small but they do have a balcony over looking the beautiful city or beach. I had the pleasure of having a corner room facing the city but I could just look around and see the beautiful long beach and all the active festivity going on below. Great location near a ton of shops and lots places to do fun activates. only complaint would be that I asked for a stamp on Friday and was told the office is only opened on Mondays. I found this very inconvenient to me and your future guest who are traveling and trying to reach out to family members back home. Other then that I would love to come back! once again thank you Philip and the breakfast girl for making our trip perfect!
May 20, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Serenity
I have been in alot of different hotels and I am a huge fan of being at the beach.But, the peace and tranquility I had being here was awesome. the rooms were great and the staff went above and be on to make sure we had what we needed. It was a great stay and I will return real soon. Great place to stay.
May 20, 2016
Rated 5.0 out of 5.0 by Bakereh1951 Excellent Weekend
Nice relaxing weekend getaway. Excellent location and service.
May 19, 2016
Rated 5.0 out of 5.0 by MJ PLUMB ocean front stay
nice stay go every year for the past 4 years .
staff, nice beach great, pool great and easy to all shops
Rooms and restaurant could use a upgrade but are fair and clean
May 18, 2016
Rated 5.0 out of 5.0 by teletech06 surfside beach holiday inn
Great hotel, little aged but a great place to stay. the staff are attentive and outstanding. The billing was correct on checkout and our room was great. LOVE the location away from all the bustle of the commercial areas.
May 17, 2016
Rated 5.0 out of 5.0 by Aaron 602 Never disappointed with IHG hotels
This hotel is right on the shore - you walk out the door onto the beach, really cant ask for any closer. I made the decision to go to the beach at the last minute, on a Saturday morning. I called the hotel and Phillip not only took excellent care of me, he got me a room on the 6th floor, with an ocean view balcony. Talk about taking care of guests!! Upon arrival I was greeted as a Spire Elite member by Elyssa, and she had me checked in and squared away to where I was on the beach with 15 minutes of arrival. The rest of the staff was excellent as well. From the hotels restaurant and bar, they not only made my stay very welcoming, but I saw them treat every guest with the utmost of attention and professionalism. The hotel was clean, the cleaning staff really keeps things up, For a busy hotel on the beach,with thousands of people coming through it each year, its very well maintained. Again, this is only possible from the hard by the staff to keep it this way. I had several meals there, and the food was excellent, well prepared and it came with attentive wait staff. The rooms are very quite, excellent beds and pillows, and plenty of room. The pool, hot tub and lounge area is nice, but the immediate access to the beach is the bonus. The beach is perfect, goes on and on in either direction - you could not walk it all.
I have stayed over 400 nights in at IHG hotels, usually Holiday Inns, and have to say I have never been disappointed, and my 2 night stay here was no exception. I look forward to staying there again soon.
Again, thank you Phillip, Elyssa and all of the staff for making my short stay excellent.
May 16, 2016
Rated 5.0 out of 5.0 by tcsipe for buisness = good stay
I have stayed at this hotel many times for work in Surfside. I will continue to stay here each time I am in town.
May 16, 2016
Rated 5.0 out of 5.0 by Elondust great view and comfortable balcony
the balcony was large enough for wheel chair access and the ocean view was excellent
May 16, 2016