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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1265 reviews
81%
Recommend This Property

Ratings Breakdown

1265reviews

  • 5 Stars
    618
  • 4 Stars
    430
  • 3 Stars
    128
  • 2 Stars
    57
  • 1 Stars
    32

服务耐心,轻声细语

By

May 28, 2017

club

本次入住非常匆忙,很多服务未曾体验。一共两晚,在酒店的时间不足10小时,确实很多细节不曾感受。如果下次再入住的话,希望不会如此匆忙,酒店整体感觉不错。

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淋浴房和客房送餐可以改进

By

May 27, 2017

platinumelite

淋浴房空间太小,使用起来很不方便,希望将来可以考虑把淋浴房改大一些。
客房送餐菜单太单调,希望能增加一些本地的美食。

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还算不错吧

By

May 26, 2017

总体来说可以,性价比一般,房间比较大。前台服务员很热情,但是早餐的服务员不敢恭维,找他要陶瓷的汤勺,跟我说没有,我看到别的桌上都有。回头细看这个人,牛仔裤运动鞋,Holiday Inn的水平也就这样吧,呵呵

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设施完备,维护很好,早餐高质

By

May 26, 2017

卫生,设施,安全,餐饮整体很优,价格不高。
唯一缺点是,直到深夜,酒店外面都比较吵闹,貌似在唱KTV,窗户隔音效果需要提升。

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酒店干净,安全。

By

May 25, 2017

苏州茉莉花假日酒店,和其他IHG集团下的品牌一样,遵循统一的严格管理,房间舒适,安全,卫生。前台员工与各部门员工有礼貌,有求必应。

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房间宽敞,服务一流

By

May 24, 2017

club

房间挺宽敞,离商场很近,能找到很多好吃的,晚上回去也不累。
客服服务不错,有问题会耐心解答,不过希望以后分房可以尽量安排同行人员入住在相邻的房间。
总体很不错,性价比很高

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对s不厚道

By

May 23, 2017

之前的时候住假日酒店都默认给套房这家不给套也就算了连行政都不给给个豪华房算的应付过去早餐也不送,很失望,应该不会考虑再住了

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有些旧

By

May 23, 2017

club

酒店位置不错,设施有点旧。但是假日酒店积分制不错,餐厅的食品比较丰富。
对于各地,基本上都有假日酒店。

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床铺舒适

By

May 22, 2017

床和枕头都是还比较舒服的,而且为什么你们竟然还有字数要求,这也太不讲道理了,我就是不太想打那么多的字,我写了,你们能确定有人看这个么?

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房间够大,出行方便

By

May 21, 2017

总体感觉还可以,出行还是比较方便。不过酒店略显陈旧,大堂的环境比想象中的要略差。总体性价比不高,毕竟房价不算便宜。

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床睡得挺舒服的,服务一般

By

May 20, 2017

club

已经跟前台说明是IHG上订的含早的房间,还非说我的是单早,IHG上有单早的选项吗?业务不熟练啊,在我态度坚决的情况下又查了查才确定我是双早。差点多哐我一个早餐费。还有酒店的一次性牙刷,我拨开毛刷发现底部有牙膏渍,没敢用。房间床睡的比较舒服,地毯有点脏,该清洗了。早餐比较丰富,但是桌面有点破旧了,该换了。

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白金卡会员礼遇

By

May 20, 2017

platinumelite

真正体会到了白金会员礼遇。入住时有专门 人员进行接待,入住水果、进行房型升级。最为享受的是行政酒廊的自助晚餐。可以慢慢享用自助晚餐、水果、糕点、炒菜米饭一应俱全。一次非常愉快的入住体验。

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