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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1206 reviews
81%
Recommend This Property

Ratings Breakdown

1206reviews

  • 5 Stars
    579
  • 4 Stars
    416
  • 3 Stars
    124
  • 2 Stars
    56
  • 1 Stars
    31

房间宽敞舒适

By

April 22, 2017

platinumelite

入住时,酒店提供了升级,房间非常宽敞舒适。
该酒店的地理位置位于市中心,出行非常方便。周边购物中心和商场很多,对于初次来苏州旅行的旅客非常适合。
由于位于老城区,周边环境显得有点杂乱,这是美中不足之处。

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地段好,装修差

By

April 22, 2017

地段好,很方便! 就是洗发膏,沐浴露品质实在太差,牙刷忘记带了要了牙刷质量及查,前台没什么笑容,话说江苏的前台都一般,

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物超所值,出差经常住

By

April 21, 2017

酒店服务很好,经常帮忙升舱。
周边吃饭非常方便,楼下是星巴克可以坐坐。
早餐比较丰富,价格若是可以更优惠点就好了。

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没有雨伞

By

April 21, 2017

platinumelite

作为一个南方城市的假日酒店,房间和整个酒店找不到一把雨伞,也是匪夷所思,远低于期待。而且得出这个结论还是在我已经致电前台和礼宾的前提下。

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很不错

By

April 21, 2017

不知道是第n次入住了,这次入住体验是多次中比较靠前的。不管是服务人员的态度还是服务质量,都很不错。针对Spire,茉莉花也按照标准开始赠送餐券,解决了早餐问题。

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酒店设施陈旧

By

April 21, 2017

platinumelite

希望更新酒店的设备,大堂吧太简陋,只有智选假日的水平,不符合假日酒店的等级,价格却不便宜,希望更新酒店的设备

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推荐入住

By

April 21, 2017

platinumelite

服务接近完美,就是对于白金会员的待遇还有待提高,房间略显老旧,但是不影响使用,早餐还不错,种类比较多

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环境嘈杂,半夜无法入睡

By

April 20, 2017

半夜2-3点钟,被楼下的歌声吵醒,反映给前台,还是无改善,基本每次入住都是如此。。。住在10楼,20楼,都是一样能听到。。。

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非常好的体验

By

April 19, 2017

订的是基础房型,前台帮升级了套房。卫生间干湿分区。床非常的舒服。离地铁口非常近,步行1分钟就到了。这次因为赶时间没有体验早餐,下次有机会感受下。

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交通便利,位置极佳

By

April 19, 2017

苏州的石路步行街就在附近,留园虎丘也是公交直达,生活游玩都特别方便。房间空间很大。即使就在路边,隔音却很好,休息的不错。

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山塘街附近的好酒店

By

April 18, 2017

酒店位置好,距离山塘街很近。
附近吃喝娱乐方便,不过晚上会有点小吵。
酒店房间不错,睡眠舒适。
早餐一般,品种还要增加才行。

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便捷舒适的入住

By

April 17, 2017

尽管酒店的设施有些陈旧,但是酒店接待和服务人员的热情友好和酒店地理的便捷性完全胜出,是一个值得推荐的酒店选择

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