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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1314 reviews
81%
Recommend This Property

Ratings Breakdown

1314reviews

  • 5 Stars
    644
  • 4 Stars
    448
  • 3 Stars
    131
  • 2 Stars
    59
  • 1 Stars
    32

フロントの対応

By

June 25, 2017

フロントの対応に少々問題あり。ないがしろに扱われたような感じがしてしまった。もう少し対応を丁寧にしたほうがよいと思われます。

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方便,舒适

By

June 25, 2017

platinumelite

N次入住酒店,前台的接待很热情,服务很友善专业,酒店房间较大,地理位置很好,方便去留园、山塘街,步行即可到达。交通就更不必说了,门口有个公交站,路线很多,前往各大景点及火车站都非常方便。 行政酒廊的服务质量卫生状况比较以前有很大提高。

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Great place to stay

By

June 24, 2017

All of the hotel staff were very kind. They all did their best to help me with information around town as well. This was very helpful since I do not speak Chinese! They helped make my stay a memorable one! Most of the staff at the desk speak pretty good English and are more than willing to help foreigners.

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整体满意

By

June 23, 2017

附近有音乐 凌晨就开始放 ,这点不满意。。。
其他都还好,入住退房都比较及时,能从系统自动调取发票信息。
未尝试早餐。

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最佳旅游地段

By

June 23, 2017

club

地理位置很好,距离山塘街非常近,游玩很方便。但酒店后面的夜市非常嘈杂,还有唱卡拉OK的,夜里2点依然噪音很大,影响入睡。

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服务很好

By

June 23, 2017

整个酒店的气氛很融洽,服务员很亲切,效率很高,check out速度很快,专增票是提前开好的。房间一如既往的很宽敞干净!

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床铺舒服,服务一流

By

June 22, 2017

club

床铺舒服,服务一流,地理位置绝佳,很喜欢这个酒店,喜欢被服务的感觉,下次还会选择这个酒店。不管是商务出差还是休闲旅游都是不错的选择

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酒店房间好

By

June 22, 2017

酒店房间比较大,干净,床铺舒适。积分换房没有早餐提供,这点不是很满意。还有健身房也没有提示可以使用。
希望在积分换房时可以提供早餐,这样的体验更好。

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服務很好

By

June 21, 2017

club

前台服務一流且早餐十分好吃房間又大又整潔!進到酒店有種放鬆的感覺!以後若有機會假日酒店一定是我的首選!

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服务一流

By

June 21, 2017

platinumelite

服务质量不错,舒适度很好,房间隔音效果不是很好,客房清洁度舒适度很满意,网络速度和稳定性一般,早餐和晚餐挺不错。客房服务很周到热情。

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床铺舒适,房间宽敞

By

June 19, 2017

club

床铺舒适,房间宽敞,所处位置在市中心,去观前街等非常方便。没有使用早餐服务,但是餐厅之前去过,与期待相符。

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服务态度好,环境一般

By

June 19, 2017

club

酒店员工尽职尽责,但房间设计平庸,装修略显老旧。卫生间的空间利用不尽合理,淋浴间过于狭窄。

灯光过于昏暗,虽有利于睡眠但起居时采光本就不理想,灯光昏暗使整个房间过于阴沉。

办公桌配备的鼠标垫非常旧!看上去非常不卫生,和昏暗的房间搭配在一起,让我对房间的卫生状况很没有信心。

总体而言,该酒店没有达到我对假日酒店的预期。

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