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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1151 reviews
81%
Recommend This Property

Ratings Breakdown

1151reviews

  • 5 Stars
    549
  • 4 Stars
    404
  • 3 Stars
    118
  • 2 Stars
    52
  • 1 Stars
    28

前台服务一流

By

March 27, 2017

前台接待人员热情大方,当我登记入住时,能迅速识别我的至悦会员身份,并按照我的至悦会员身份,办理我的入住,同时告知我的至悦会员贵宾礼遇。办理入住完成后,将我领到电梯口,陪同我直到我进电梯。

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服务不错

By

March 27, 2017

商务出差到苏州,基本都住在这家酒店,主要是交通方便。酒店里设施一般,从去年开始大堂酒吧也撤掉了,真是不方便。

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服务态度好,房间大

By

March 27, 2017

服务态度好,房间大,地段好,周围商业发达方便。班车方便。设施符合假日的特点

淋雨热水太小,半天才开始热,而且出水小

临街房间半夜噪声大

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位置好

By

March 26, 2017

选择这家酒店是因为位置好。如果是赶时间去苏州火车站的话,乘坐2站地铁就可以准时到达。周边有商业街,因此晚上睡觉的时候有噪音

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服务很好

By

March 26, 2017

服务很好,前台很人性化,对于老客户主动打招呼,问候,并且有很多优惠政策,希望继续保持!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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地理位置非常好,一年去五次以上

By

March 26, 2017

3月10日到苏州处理事情,依然住在我一直住的茉莉花假日酒店。我想我一年至少有十天住在这个酒店。每次去苏州,一定选择这家酒店。除非这家店没有房间我才会选择住其他酒店。
为什么这么忠诚于这家酒店?地理位置非常好。
下了高铁直接地铁就到了石路,出了石路地铁口斜对面的大楼就是酒店,非常方便。如果不坐地铁乘出租车也才15块不到,坐出租车都有点觉得路程太短对不起排长队等客人的师傅。
除了交通,酒店就在石路,楼下旁边就是石路小吃街,小吃街对面是商业广场;经过酒店斜对面的十字路口,走过桥还有很多好吃的店。住三四天顿顿吃不一样的,对于经常去苏州的我来说,真的非常好!
酒店离虎丘、园林、山塘街什么的都很近,绝对是休闲度假最适合的酒店。
酒店性价比很高,我喜欢这里,已经推荐我身边的很多人去住了,每个人都反馈很好。

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环境舒适,服务一流

By

March 25, 2017

周围环境好,有古典的小吃街也有现代化商场。靠近景点,旅游方便。第一天入住升级了豪华房,房间宽敞,干净整洁,非常舒服。就是欢迎饮料品种少了点,多加一些就好了。

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服務人員超不專業

By

March 25, 2017

這次入住網路依舊超慢,另外這次入住,貴酒店的前台結帳人員,結帳也沒有先跟我確認,自行刷外外幣結帳,像你們這樣的服務方式非常糟糕。

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健身房完善

By

March 25, 2017

club

健身房基礎設施都有~~就是有些有小問題~建議維修改善~不然有些設備無法使用很可惜, 建議定期保養與維修

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床好舒适,服务态度好

By

March 24, 2017

不错的体验,服务态度很好。卫生不错。前台行李生很负责任,给个赞。下次还会再选择这酒店。不错的体验,服务态度很好。卫生不错。前台行李生很负责任,给个赞。下次还会再选择这酒店。

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Membership recognition and dedicated staff

By

March 23, 2017

platinumelite

The stay experience was very nice in Holiday Inn Suzhou Jasmine. Welcomed with instant membership recognition. It was raining on sunday and provided with complementary umbrella. Comfortable bed and entertainment in the room. Very memorable.

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整体感觉陈旧

By

March 23, 2017

一进酒店整体感觉陈旧,房价的性价比明显较低,预定的无烟房从入住后发现还是吸烟房,整体感觉差。浴室的毛巾也很旧,床单上有明显的破洞和污渍。

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