 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.4
93%
Recommend This Property
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Open Gallery
Airportnähe
Bychristian
May 17, 2022
Der Vorteil des Hotels ist die Airportnähe.
Ich hatte meine Rechnung bar beim Einchecken bezahlt.
Beim Check-out stellte sich heraus, dass ein anderer Hotelgast seine Bar-Rechnung auf. mein Zimmer geschrieben hatte. Warum wird die Zimmernummer nicht kontrolliert, bevor das passiert? Ich musste diese Rechnung nicht bezahlen, aber es ist ärgerlich und das Hotel hat den Verlust.
Fantastic and easy stay for overseas travel.
ByEmilyW95
April 18, 2022
I arrived quite late Friday night and check in was quick and simple. Amazing shuttle service and incredible that I could leave my car there too. Absolutely amazing deal for one night stay, car parking (15 days) and shuttle service. Also included breakfast!!! The room was brilliant, comfortable and quite elegant. Already booked my next stay here and will definitely recommend to others.
Our stay
ByPedz1
April 16, 2022
Biggles Bar not open for drinks or food, we always stay at Holiday Inn, it is always nice to relax after a 5 hour drive to get there. We were not the only ones disappointed to find it shut 6 others also tried to enter Biggles Bar to find it shut on a weekend.
Would not recommend this hotel.
Byjackie45
December 21, 2021
Disappointed with the lack of amenities included in a hotel of this calibre. Everything seemed to be extra and at that, overpriced. For example, no continental breakfast provided - had to pay for an elaborate buffet-style meal. Nothing available to watch on TV; had to subscribe to a service just to be able to watch one movie.
For the price, there are better hotels with amenities included.
Wouldn't stay here again or recommend it to anyone.
Included was the inconvenience of being without a room key for hours after check-in.
Smell
BySonali
December 15, 2021
The moment one enters the room you are hit a distinctive smell-its the smell of FRESHNESS and that is only because the room is very well clean and inviting.
Though times
ByJuan carlos
December 15, 2021
The hotel people were amazing at making my stay as pleasant as posible even though we were under strict Covid-19 rules.
It wouldn’t be posible for me to get along the mandatory city lockdowns without the fantastic staff at all level of the hotel management. Thank you guys!!!
No one Works Here Apparently
ByBob12345
December 15, 2021
At check in there was one person working on the desk. Check in time is 2pm so you would have thought you would employ more staff. Long wait to check in.
At check out there was not one person to be found anywhere in reception. I waited for 15 minutes but gave up and left.
Extremely disappointed
ByPercy
December 13, 2021
I had experienced a long flight with no food
I was looking forward to having a pleasant dinner in my room
I ordered beef cheek which was the worst I’ve ever had as it was tough extremely fatty and inedible
Due to this I did not enjoy my stay at the Holiday Inn Mascot
Relaxed atmosphere, comfortable bed and nice food.
BySteve
December 07, 2021
Everything from check in to check out was easy. The lady at the bar was fantastic. The food was good, the bed wonderfully comfortable and we couldn’t have asked for more. Well done!
Convenience the only appealing quality
ByKitch74
December 06, 2021
Staff were non-existent. Food was average. Room was clean and relatively comfortable. This hotel is convenient for Sydney airport but I’ve stayed in better places for similar money.
Hotel room
By
December 05, 2021
Not too bad. Some rooms have been renovated which are nice but the older rooms smell a bit dank and are quite old. The first time I stayed I had to call for room service everyday despite leavinf the "plz clean my room" tag on the door handle. Besides that everything else was pretty good.
Always comfortable bed’s friendly staff
ByBroady
December 02, 2021
Stay at holiday in mascot many times over the years always happy with everything about the place