Rated 4.1 out of 5 by 890
Rated 5.0 out of 5.0 by polmjr Glad to be back
Whenever I'm back in Sydney, I choose Holiday Inn Darling Harbour because of the proximity of the hotel. My recent room is awesome with a good view and enough lighting inside the room. Good value for the service provided. I highly recommend this place to my colleague whenever we travel to Sydney for business.
June 20, 2016
Rated 4.0 out of 5.0 by Mesba Excellent Hotel
It was an excellent experience in staying at the Hotel
June 19, 2016
Rated 5.0 out of 5.0 by Maxtheguide great service
Great staff , comfortable rooms and beds, very clean good breakfast and dinner. This hotel is well situated to China Town and Darling Harbour being only a short distance from Central Railway Station by Light Rail
June 18, 2016
Rated 1.0 out of 5.0 by Manu908 Welcome to Holiday Inn..No Kitchen Area and everything is Charged including water
Holiday Inn has degraded its customer service significantly and now completely focuses on charging money for every service from its guest. I was completely surprised that there was no tap/kitchen area in the room. There was not even a single drop of drinking water in the room. Reception do not attend phone calls easily and the first statement for any anything that you get is "The service is chargeable". Disappointed.
The receptionist at the Ripley's restaurant was so rude and unwelcoming. No service at table for tea, breads, repetitive menu and tasteless food. Will never return to holiday inn.
June 17, 2016
Rated 5.0 out of 5.0 by Tang PC Great service from the Darling Harbour staff!
Kudos to the Darling Harbour staff - and especially to Andy (The Concierge) and Jessica (The Reception).
Thanks to Andy, who went out of his way to help us find my dad's misplaced spectacles at the lobby. And to Jessica, who helped us arrange adjoining rooms when we were checking in, even though my earlier email arrangement did not work.
June 17, 2016
Rated 3.0 out of 5.0 by Verified Reviewer Noisy and Bar shuts at 11pm.
On arrival, my IHG Rewards Membership wasn't acknowledged (despite having stayed at this hotel twice before). On check out I had to point this out, to ensure my stay was credited!
Went for an evening meal outside the hotel and came back to find the bar was closed at 11pm on a Friday night (even to residents).
Understand that it is a city centre hotel, but noise levels outside meant that I got a very broken nights sleep. Don't remember it being that loud last time, maybe I was on a higher floor then?
Breakfast the following morning was good, but the restaurant is small for such a large hotel and the layout felt cramped and overcrowded.
June 17, 2016
Rated 4.0 out of 5.0 by Teowlee Mr
Did not find the staffs friendly and courteous especially those work in the breakfast lounge
June 15, 2016
Rated 4.0 out of 5.0 by Rollie M Clean and Spacious Room and beds and nice pillows
I am happy with my stay at Holiday Inn Darling Harbour.
Staff are friendly and helpful specially the front desk.
As a Gold Elite member of IHG Rewards Club, I am happy and satisfied with the service, except for some minor discussion with the restaurant staff regarding my IHG Rewards entitlement.
Overall, the experience was very rewarding.
I recommend this hotel for people visiting the Darling
Harbour and Sydney CBD. Very handy to public transport, Bus, Ferry, Rail and LRT and close to the
Chinatown and the theatres and shopping malls.
June 13, 2016