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Rated 4.2 out of 5 by 694 reviewers.
Rated 5.0 out of 5.0 Great service, good location and comfortable bed It's in a very good location, very comfortable bed and the hotel staff help me to book a local tour and answers my queries in a helpful and friendly manner. August 29, 2015
Rated 4.0 out of 5.0 by Ideal Sydney Leisure Base Good, affordable base to see Sydney and surrounds. Easily accessible by the train from airport then tram from central station, and ferries to and from Darling Harbour make it ideal to see Sydney harbour. The tram takes you back to Central where you can access transport to the SCG, Allianz Stadium, Rosehill and Randwick Racecourse, and Olympic Stadium. Cheap eats from Chinatown behind the Hotel and a couple of good pubs nearby make it a great location for a holiday. August 27, 2015
Rated 4.0 out of 5.0 by Just what I needed I was after a centrally located hotel for one evening as I was passing through for business. This place was clean, had excellent staff and was comfortable. I didn't use any of the services, just a room for the night. I'd certainly come back. August 27, 2015
Rated 4.0 out of 5.0 by Had good experience Nice location, good staff and caring people. Loved the break fast and promptness of the staff. Location was perfact to visit Darling Harbour and Gearge street. Next to China Town for good sizzling and cheap food. August 24, 2015
Rated 5.0 out of 5.0 by Great experience Stayed five nights. The room was very clean and comfortable and the friendly front desk and concierge personnel were exceptional. On one morning there was a line-up for the expansive breakfast buffet and that did move fairly quickly. August 24, 2015
Rated 4.0 out of 5.0 by Customer Services needed to be improved Improvement areas : 1. Some front desk staff need to be more patient when communicating with Asian customers. I experienced a bad experience in communication with front desk staff. She did not apology when mis-understanding and no smiles and courtesy in the whole services process. 2. In my first stay (ie. first two nites), I found there was no staff to help customers to get in the restaurant to get seats. Most are needed to wait until sby came back. August 23, 2015
Rated 5.0 out of 5.0 by Overall experience. We have been staying at Darling Harbour for some years. On this occasion there was a noticeable improvement on the overall standard. The staff recognised us as regular guests and were very welcoming and helpful. The refurbishment of the dinning was a pleasant surprise. August 22, 2015
Rated 5.0 out of 5.0 by Comfortable bed and very pleaseant room Had a 2 day stopover on our way back from Singapore, Hotel was lovely, clean and very central to everything we wanted to see and do. All the staff we meet were very friendly and helpful. We both really enjoyed our break and will be back. August 22, 2015
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