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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 433 reviews
85%
Recommend This Property

Ratings Breakdown

433reviews

  • 5 Stars
    217
  • 4 Stars
    137
  • 3 Stars
    43
  • 2 Stars
    19
  • 1 Stars
    17

GREAT SERVICE AND ROOM

By

February 23, 2017

ROOM SIZE BIG ENOUGH FOT THE FAMILY
SHUTTLE SERVICE, THE DRIVER IS HELPFUL .

overall is good, only the breakfast likes a 2star hotel

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Nice, but far from the city

By

February 23, 2017

platinumelite

Overall, I thought this was a nice hotel. I would definitely stay here again.

Good points:
- Spacious room
- Overall a nice property
- The staff were friendly and helpful

Low points:
- Since the hotel is far from town, it has a "shuttle," but it doesn't work the way I expect a shuttle to work. Basically, you have to reserve it a day in advance and they only drop you off or pick you up at a few specific nearby locations at scheduled times. This really reduces the utility of the shuttle - maybe if you are at the hotel for business and know are going to an office in the morning and back to the hotel in the evening, this is fine, but if you are here as a tourist, it is very difficult to know, a day in advance, exactly when you will be ready to leave the hotel and when you will be ready to return. The funny thing was, that whenever we went to reserve the shuttle, the reservation sheet was completely blank - we were the only ones using it, but even then there was no offer to take us to other destinations, or to leave at a time that was more convenient for us. After a few days, we found it easier to just use the local bus which stops across the street from the hotel (ask the staff at the front desk, it is really easy to use once it is explained).
- The hotel was a little dated. It could use a remodel.

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服務不錯,隔音不怎麼好

By

February 14, 2017

platinumelite

床和枕頭不錯好躺,不過不知道是位置不好還是怎樣,整晚被外頭的車輛聲音吵到睡不好。櫃台小姐服務不錯,讓人覺得賓至如歸。

Posted byHotelStaff
February 15, 2017
親愛的貴賓您好: 非常感謝您的入住,可能當日安排您住房位置靠近馬路 未能讓您享受到安寧的休息空間,我們深深感到抱歉, 但如果您在入住時發現有這樣的情況,您可以跟櫃台人員反映,我們會依照當日房況進行調整,讓您擁有更舒適的休息環境。期盼您再次給我們為您服務!! 謝謝
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建物は若干古いですが

By

February 14, 2017

platinumelite

場所は台北市内から離れています。
ホテルから1時間毎にシャトルバスが出ています。
しかし台北駅の方までは行っていません。
101か市庁舎駅辺りまでです。そこから地下鉄に
乗り換えればどこに行くにも便利です。
しかしシャトルバスは予約制で予約が無い時は
運行していませんので要注意です。
チェックイン時に案内が無くいつでも乗れるのかと思っていたので
最初はビックリしましたがコンシェルジュの方が機転を
利かせて頂き乗れました。
ホテルから101付近まではタクシー利用でも200-250元ですので
時間が合わない時や復路はタクシーを利用しました。
松山機場までは400元でした。
ホテルは若干古いですが清潔に保たれています。
ホテルの周りには飲食店とコンビニエンスストアがありますので
不便な事はありませんでした。
コンシェルジュの方には本当にお世話になりました。

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Comfortable room and great staff

By

February 12, 2017

Hotel staff are extremely helpful and professional. Highly recommend this hotel.

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台北桃园深坑假日酒店装修老旧,服务质量良好

By

February 09, 2017

club

台北桃园深坑假日酒店装修老旧,浴室只有浴缸,洗澡不方便,马桶开裂,地面石材渗色,房间地毯颜色显得脏,灯光不够亮度,客房只有床头正对安装了小射灯,开会照得人非常不舒服,不开房间又黑暗。

Posted byHotelStaff
February 10, 2017
Dear Suzy: 您好,非常感謝您的入住,對於您所提到住宿的相關意見,我們已經收到。敝飯店經營已經多年,設施部分雖然非如一般新開立飯店新穎,但維護保養工作時分周到,若您入住時遇到類似情況,可向導遊,或者櫃檯人員反映,我們將會視當時房況給予您適當的調整,以減少您的不適感。也很期待您再次蒞臨。 再次感謝您的建議
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性价比高

By

February 09, 2017

酒店价格不贵,房间大,硬件好,符合ihg的定位,就是位置稍远,有班车,酒店价格不贵,房间大,硬件好,符合ihg的定位,就是位置稍远,有班车,酒店价格不贵,房间大,硬件好,符合ihg的定位,就是位置稍远,有班车,

Posted byHotelStaff
February 10, 2017
謝謝您的意見 我們會持續努力 維持IHG集團的服務標準 是我們致力達成的目標 謝謝您的建議 期待您再次的蒞臨
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整體來說尚可

By

February 08, 2017

位置雖然離市區有一段,但接駁車可以走快速道路到信義區也不算太久,整體交通算方便。房間很大,舒服,但隔音差是最大缺點。

Posted byHotelStaff
February 10, 2017
Dear Ibonez: 您好,謝謝您的意見 由於飯店設計年代較為久遠 在隔音情況未能讓您滿意 未來若再有類似情況 可直接向櫃檯人員反映 我們將會視當日房況為您進行調整 讓您有更舒適的休憩空間 再次感謝您並期待您的蒞臨
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15樓餐廳很好

By

February 07, 2017

club

15樓餐廳很好,風景也很好,去台北101也方便,房間寬敞舒適
客廳有點點昏暗,客廳電視太小台,不符合潮流

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床铺舒适,空間適中

By

February 07, 2017

club

房間中有獨立的辦公空間...
與家人同行,一但有需要處理事情...可有自己的空間.
接待人員親切,整體環境可以.

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Old

By

February 06, 2017

Bed is comfortable, but the interior is very old school, like back to the 80s. It's pretty clean, though.

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Stellar service and seamless checkout

By

February 04, 2017

Bellhops were very eager to help with luggage and to call taxis. Paid in points and cash and booked the lowest level room and was upgraded to a suite. Fruit plate was delicious, and they also gave me nicely wrapped chocolates as a welcome gift.

Checkout was very efficient - it only took two seconds. Willy at the front desk was very courteous and helpful with foreign currency exchange.

Hotel is not in the main area of town, but still close by. 8-minute cab ride to get back to the Xinyi district.

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