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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 481 reviews
85%
Recommend This Property

Ratings Breakdown

481reviews

  • 5 Stars
    248
  • 4 Stars
    146
  • 3 Stars
    48
  • 2 Stars
    21
  • 1 Stars
    18

前台服务和接驳车司机服务一流

By

July 20, 2017

club

和其他台北酒店一样,服务是没话说的,一流的服务质量让人很舒服,就是酒店相对较老,设施陈旧,好像和其他假日酒店比,没有游泳池,或者也许有只是我没有找到。早餐时间蛮早的,9点半就没了,有点太早了

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服務人員親切和善 房間寬敞 早餐佳

By

July 19, 2017

club

不錯 有家的感覺
不錯 有家的感覺
不錯 有家的感覺
不錯 有家的感覺
不錯 有家的感覺
不錯 有家的感覺
不錯 有家的感覺
不錯

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服務一流

By

July 19, 2017

山居閒憇,空氣清新。老街懷舊,小吃美味。人情濃郁,溫暖安逸。
接駁接送,快速方便。總而言之,來住就對。

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快適なベットと素晴らしいサービス

By

July 18, 2017

整理整頓な部屋、親切なスタッフ。
2階のレストランはコスパは最高。
非常に美味しかったです。
無料のシャトルバスも助かりました。

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环境安静,房间面积大

By

July 17, 2017

platinumelite

酒店位于台北郊外的深坑,不繁华所以晚上很安静。房间面积大,住起来感觉宽敞,美中不足是空调噪音有些大,而且装潢看起来有些旧,可能是酒店年头较长的原因。如果想去市中心,酒店提供了免费的接驳车,半小时之内可到101大楼,要是不赶时间,门口也有多条公交线路,很方便。

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服务意识

By

July 16, 2017

club

不要千篇一律的回答,根据规定如何如何,请根据情况给出合理的答案或解释
对待客人要有耐心,不要总是敷衍。另外班车建议根据客人需求,可安排大车出行

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床鋪舒適,房間很大

By

July 11, 2017

Spire會員都可幫忙升級至行政套房,房間空間很大,床鋪很舒適。但此次入住時,房間內空調有雜音,導致很難入睡,希望之後會針對該問題有些改善。整體而言,入住狀況良好。

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Stay

By

July 08, 2017

club

First, transport to airport vv for 3 consecutive days that supposedly incorporated in my stay was somehow not included. When requested that the cost be billed at the end of stay, staff insisted me to pay for the taxi fare every day and claimed that the Manager insisted me to do so. I've explained that my request was to avoid many credit card transaction and wish to have 1 bill for claim purposes and finally staff gave in when I kind of show my dissatisfaction to remind that this is not a "one-star hotel". However, when I returned that evening, staff still insisted me to pay or otherwise make a credit card transaction for a deposit of 5000. When requested for the deposit slip after settling the bill during check-out, so that it can destroyed, staff said that the actual amount will be deducted from deposit and it will take about 1-2 weeks time. Hope I'm not charged unnecessary interest from the bank.

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房間寧靜,員工有禮

By

July 07, 2017

platinumelite

地方寧靜,房間整潔,員工熱誠有禮,風景秀麗,惟該酒店与台北市區距離甚遠,如非自駕旅遊,出行不大方便。

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房間舒適,服務親切

By

July 05, 2017

房間舒適,服務親切
交通雖然在郊區,但有提供接駁車服務,可以直接到達台北101,相當便利。
往深坑市區方向走可到深坑老街,也有非常多的美食可以品嘗。

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早餐

By

July 05, 2017

整体比较满意,特别是员工的服务态度都比较好;
差一点的就是:
1、早餐稍差了一点,吃的东西不多的;
2、离市区有点远,接驳班车有时乘不上,就要多花钱打计程车。

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房间干净整洁,服务有差别

By

June 29, 2017

总体酒店很整洁。虽然很旧,但没有很潮湿。有看到工作人员仔细的擦拭大门和电梯门。
前台工作人员很友好。
接驳车有两位工作人员开车很野,不是很愿搭理人。

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