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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.5

based on 940 reviews
86%
Recommend This Property

Ratings Breakdown

940reviews

  • 5 Stars
    586
  • 4 Stars
    244
  • 3 Stars
    80
  • 2 Stars
    14
  • 1 Stars
    16

最差的IHG酒店

By

June 24, 2017

住过的服务最差的IHG酒店,前台服务人员很多,说笑聊天,混乱,效率低下,入住退房都很慢。金卡没有欢迎水果,白金没有双份早餐,会员的识别度极差。户外在施工,窗帘挡的很严实,感觉憋闷。绝不推荐,不会再入住!

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床铺还好,提供多种枕头很棒

By

June 24, 2017

无论商务还是休闲,无论本地还是外地,总是尽量寻找假日品牌的酒店入住,不仅仅是会员的缘故,更多的是得到更多的认可,正如常说的一样回家的感觉!总的来说还是很认可的。可是也遇到一些问题,比如说食品问题,比如说噪音打扰,比如说有些城市与我们的其他目的不一致,比如说感觉对国外和在国外的推广比国内的推广不够等

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天津水游城假日

By

June 21, 2017

感觉是入会以来最差的一次入住。
从入住开始,等了超过10分钟不说,服务人员的表情各种僵硬。
入到房间,总体感觉不错,值得一赞的是床确实挺舒服。
晚上想去健身,到了健身房,差不多超过1/3的设备上贴着设备坏了的标签,这维护也太不及时了吧,都同一时间坏?
再说早餐,可能是稍微有点晚,但是确实早餐的种类乏善可陈,而且摆出来的东西也都早早断货,其他也就算了,连牛奶都能早早断货,确实无语
总之,服务水准跟其他地区的IHG差距很大,作为IHG的至悦会员,我想我不会再选择入住这里

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位置便利的假日酒店

By

June 21, 2017

platinumelite

酒店和水游城购物中心相连,位置便利,出门就是地铁,服务和设施环境等都是假日的标准,游泳池还不错,有漫天繁星的LED灯光,有惊喜

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床铺舒适,服务一流

By

June 19, 2017

platinumelite

非常舒服的入住体验,周围交通方便,下楼就是地铁站。
早餐很好,服务人员态度特别好,欢迎果盘、饮料,免费升级房间。

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浴室

By

June 19, 2017

club

商务出差,我对床的品质和浴室要求较高。花洒的水温和出水量是最直观的表示,这家酒店还不错,比价满意。至于床,假日的品质还是满意的,环境也还安静。

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服务周到及时

By

June 18, 2017

club

酒店区位优势明显,交通便利,紧邻地铁;礼宾服务周到、及时、贴心;早餐丰盛,中晚餐具有特色;美中不足的是客房不够新,跟同等星级酒店相比,价格偏高。

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性价比很高

By

June 17, 2017

性价比很高,周围吃喝玩乐都很方便。游泳池很棒。性价比很高,周围吃喝玩乐都很方便。游泳池很棒。性价比很高,周围吃喝玩乐都很方便。游泳池很棒。

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服务业余,设施设置不合理,性价比极低

By

June 15, 2017

club

1、房卡开错,2、电梯设计令人讨厌,3、前台妆容差,与高端酒店不符,4、屋内设施及服务差,性价比低,5、早餐不够丰富

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性价比高

By

June 15, 2017

club

主要问题集中在标间床不大,可能由于开会原因导致,
自助早点有待改善,种类贫乏。其它都很好,服务热情周到,前台态度非常好,房间舒适,办事效率高

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床铺舒适,整体感觉不错

By

June 14, 2017

club

总体感觉不错,没有什么突出之处,也没有什么明显的问题,住的时间短,来去仓促,感觉不是很深刻,但是床铺舒适,睡得不错。

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服务很好卫生待加强

By

June 14, 2017

platinumelite

早餐比以前有提升,员工服务好反应快.客房舒适度比较高,如果卫生能够再加强就很好了.周边餐饮和购物非常方便交通便利

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