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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.1

based on 722 reviews
88%
Recommend This Property

Ratings Breakdown

722reviews

  • 5 Stars
    326
  • 4 Stars
    247
  • 3 Stars
    89
  • 2 Stars
    37
  • 1 Stars
    23

Come on Holiday Inn - you can do better

By

July 19, 2017

club

Let's be positive, this hotel is in a good location for access to Avenue and all the great restaurants and shops. The museum is close by and easy access to local shops. The staff were very good on reception and come across as interested and engaging. The bed was excellent and a delivered a great sleep. Not so positive -
The inside is poor and tired, the carpets are all stained and tired, the furniture in the rooms is tired and dark. The bathrooms have some 1970's plastic shower pod that is just tired and water stained. The whole place needs a good refurb to come up to the standards I expect from Holiday Inn. The restaurant is just wrong - a sport bar with the smell of beer when you walk in. It does not feel like it is even part of the hotel.

The staff make the hotel and Holiday Inn are lucky they work there. Come on Holiday Inn - you can do better. No wonder you only get 3 stars.

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Good location for Yorkville

By

July 18, 2017

Delivers as expected, expensive location in general, this fits the bill. Would stay again.

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Great Deal!

By

July 17, 2017

I come to Toronto often, and I prefer to stay at this location when they aren't fully booked... they're quite popular. The building is older, but they've kept things up to date. The staff are friendly, the rooms and common areas are spotless, and it's rather quiet despite being in the middle of the city. It's location to St. George station also makes it super easy to get around town.

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Good hotel

By

July 13, 2017

club

Great location and good price. The rooms could use a mini fridge.

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July visit

By

July 12, 2017

club

Everything was fine but I wish there had been a frig in the room.

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Great services

By

July 12, 2017

Good hotel service, close to subway station, grocery store and restaurants. Just it is a little old.

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Convenient location, good hotel, but no bargain

By

July 05, 2017

club

I had a very good west-facing room (11th floor). Everything worked well, particularly the WiFi. I liked the power strip and the mini-fridge in the room.

The room was as expected, though I was glad to have brought my own down pillow instead of the hotel's lumpier ones.

I liked the U of T neighborhood, and the short distance to the subway system. From Pearson Airport, the 192 Express bus plus the East-West line gets you very close to the hotel in less than 45 minutes for about $3.

There's a good supermarket across the street, plus a Whole Foods about a 5 minute walk away. Shopper's Drug Mart is also close. The wonderful Royal Ontario Museum is also about a 5 minute walk. Basically, you don't need or want a car here.

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Lackluster

By

June 26, 2017

club

It was a decent location for my business trip. Elevators were extremely slow, the room didn't smell the greatest, and sheets didn't seem very clean. Staff was average.

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Quiet and comfortable

By

June 26, 2017

club

I was in Toronto on business at the Rotman School. It was a great location as only 5 minute walk to the school and the hotel was quiet and comfortable - exactly what I needed!

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Great location

By

June 26, 2017

club

The hotel was in easy walking distance to the UoT campus, Chinatown and public transportation, as well as to the ROM and OAM.

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Good beds

By

June 21, 2017

club

The Bloor Yorkville property didn't feel like the many Holiday Inns we have used in past years. The outside appearance was virtually invisible. The staff seemed uncomfortable acting to the levels we have seen at other locations.

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Bad experience

By

June 21, 2017

not recommended
The worest hotel I'v ever been to, does not meet the standard of IHG hotels...

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