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Rated 3.9 out of 5 by 966 reviewers.
Rated 4.0 out of 5.0 Comfortable bed and Amazing food I enjoyed my stay in Aug. even though I was checked in for 2 weeks of testing at Local Hospitals. I found the rooms were small because I was there for a long time but I have never had a better sleep in any Hotel in my life! So that definitely made up for it. The beds were so comfortable and the pillows, with the ability to choose the firmness, amazing. I found the staff very friendly and helpful. But the best part of my stay had to be the Carlton Restaurant. The food was superb. Everything cooked to my preference and always fresh, hot and delicious. The waitresses were exceptional and very friendly and made my stay away from home not so lonely. I am looking forward to when I am booked in again in Sept. for more testing. The only negatives I found was the cleanliness of the pool area and the small gym with no exercise bike. I also wish there had been a hot tub, then I believe you would rival some of the bigger named Hotels in Toronto. August 31, 2015
Rated 4.0 out of 5.0 by Review on Holiday Inn stay I enjoyed my stay in holiday Inn, despite the room has smaller space inside the rooms compare to other hotels. I would like to recommend Nellie at the front desk. He is very helpful, friendly and offers his help. I got the best service from him. August 31, 2015
Rated 4.0 out of 5.0 by Bon rapport qualité-prix Lors de mes séjours à Toronto je préfère demeurer au Holiday Inn Toronto Downtown Centre. L'hôtel est bien situé, propre, on peut y louer une chambre à un prix raisonnable. Les employés sont courtois et répondent efficacement à nos demandes. J'ai toutefois noté une forte odeur de bacon très tôt le matin dans ma chambre lors de mon dernier séjour, mais je n'ai pas jugé opportun de le mentionné à l'employé à la réception. August 31, 2015
Rated 4.0 out of 5.0 by Nice place A great hotel in the heart of the city. Great staff. August 31, 2015
Rated 5.0 out of 5.0 by A Lovely Experience The staff at this location was very helpful. We arrived slightly before checkin time, but they were very accommodating in helping us get settled. In the process, we spoke to the cleaning person Gem, who had just finished with our room, and she was very friendly. The room was comfortable and clean, and we were well-rested for our early departure in the morning. We left before the attached restaurant opened, but there was a 24-hour Golden Griddle across the street, which offered an affordable and hearty meal to get us on our way. We could not have asked for a better stay. August 28, 2015
Rated 5.0 out of 5.0 by Location Within 5 minutes walk to Eaton Shopping Center and City Center. August 27, 2015
Rated 3.0 out of 5.0 by Close to downtown but old hotel Really close to downtown where I can squeeze some time for visiting and going around. But too close to other buildings without scene. No restaurant in the hotel for dinner and no variety of food for breakfast. The guest room shoud be renovated. Gym room and pool are too small. August 26, 2015
Rated 3.0 out of 5.0 by Loud city night in Toronto Great Location. Great staff services. Our room 715 was facing the busy street ...... Sirens kept up awake all night. The room was clean but small. Bar fridge a bonus. The beds need to be replaced we could not sleep due to their poor quality, maybe quality is the wrong word both beds dipped. Other then the beds and windows letting noise in our stay was ok August 25, 2015
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