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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 1076 reviews
81%
Recommend This Property

Ratings Breakdown

1076reviews

  • 5 Stars
    454
  • 4 Stars
    333
  • 3 Stars
    138
  • 2 Stars
    87
  • 1 Stars
    64

On duty manager

By

July 19, 2017

club

I had a problem and he was constantly busy. I waited at the front desk after driving about 7 hours to see him and after 1 hour still waiting. Asked them to have him call me which he didn't. I further called down two more times and never received a call.

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Experienced some difficulties during our stay

By

July 19, 2017

club

parking issues; staffing issues; not at all what we were expecting. What was advertised on website is not was we were greeted with. Less and very dissapointed

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Great Service, Lovely Clean Hotel

By

July 18, 2017

club

Turned up very early for check in, staff did their best to get us a room and accomodate, It was only a one night stay as we had an early morning flight and found the free shuttle service perfect for what we needed. Rooms were very tidy and clean, and the internet service was very fast.
Nothing to complain about, The builing site out the front of the hotel gives off a bad impression as you arrive but once you walk in the lobby its no longer an issue, and it took nothing away from the hotel its facilities and staff.

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Comfortable and convenient

By

July 14, 2017

club

After a very long flight from Australia it was great to be taken to the hotel in just a few minutes by shuttle bus and find a lovely clean quiet room waiting for me. Having the restaurant there is so convenient. The next morning I started the day with a swim and felt so refreshed. I would recommend the Holiday Inn Toronto Airport to anyone.

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excellent service

By

July 13, 2017

It's super close to the Pearson airport, they even have a free shuttle to get you to

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Great Service

By

July 12, 2017

club

The overall experience was very good and the people very accommodating.

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Par for a Holiday Inn

By

July 10, 2017

club

Stayed for business. If I would have to pay I would pick another hotel.

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comfortable, quiet room with great all round servive

By

July 06, 2017

club

I have visited this hotel many times over the years for business and pleasure and have always enjoyed my stay because of the comfort,service and food in the restaurants.

A great hotel!

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Good service by staff and good location

By

July 02, 2017

platinumelite

Very pleasant welcome by front desk and quick to get us to our room. Dinner was good and staff was very helpful. Early morning shuttle to airport was great.

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Smoker's area

By

July 01, 2017

platinumelite

Walking just outside from the hotel to the parking is somewhat not very pleasant. It smells smoke very bad.

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Perfect set up.

By

July 01, 2017

Convenient and comfortable. Not sure what else you can ask for. Yet, they deliver more than that with a nice decor and great service.

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Lit confortable et amabilité du personnel

By

June 29, 2017

club

J ai dormi dans hollyday in de Montréal aéroport le prix ne correspond plus à la qualité de la chambre vieillisante

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