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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 902 reviews
90%
Recommend This Property

Ratings Breakdown

902reviews

  • 5 Stars
    505
  • 4 Stars
    250
  • 3 Stars
    82
  • 2 Stars
    40
  • 1 Stars
    25

Nice place, very pricey and a little outdated.

By

July 20, 2017

Wasn't a bad place to stay. But for the price there should be a continental breakfast. Restaurant is extremely expensive and I would not eat there again. Breakfast buffet was ok, not worth $150 for 5 adults, 2 of which were kids. I would not eat there again!

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Great Breakfast

By

July 17, 2017

club

The staff are very friendly and attentive but most notable is the wide range of offerings at breakfast.

It is a perfect way to start the day!

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Stay at HOliday Inn

By

July 12, 2017

club

Great hotel. Restaurant was a little pricey, but food safety good. Comfortable, great location!

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Great stay!

By

July 12, 2017

club

Everything was great no complaints. Friendly staff and clean room. Pool is big water was warm. Its across Yorkdale mall for shopping and taking the subway.

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Great location

By

July 07, 2017

club

This hotel offers travellers easy access to downtown via subway, as well as Pearson airport. It is clean and the staff very friendly, but it could use some attention and minor repairs.

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average hotel, overpriced

By

July 05, 2017

club

We found this hotel average, the price was high. Yorkdale mall across the street is probably why. Large mall yet the stores are the same as most others, except one section strictly for high end shopper. I had the salad bar for my dinner. The chief is fond of oregano. Presentation was beautiful, made me want to try all of the dishes. My family also ordered butter chicken and burgers. Both were good, price??? Not so much and the service was mediocre. Wanted sushi but Saturday night it was not opened.

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Excellent Hotel

By

July 04, 2017

platinumelite

Except the wireless connection which can be improved, all are excellent in this hotel.
I highly recommend this hotel to everyone.

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Curtious staff

By

June 23, 2017

The staff at this hotel are what makes this a special and enjoyable experience every time I stay and I highly recommend this for both business and pleasure

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Awesome bed ,great service

By

June 23, 2017

club

The room was awesome, the beds amazing. Staff did awesome job.The only thing I would recommend is shuttle service to the subway.It's a long walk with your suitcase.

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comfy

By

June 22, 2017

club

great hotel but small bathrooms staff is great only thing that was a surprise was the parking charge for outside parking

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Bed

By

June 22, 2017

club

Loved my king size bed. I didnt have time to use the pool.

It was quite and i really appreciate.

I really dont like to have to put 50 words ti ve able to continue this survey. Next time I'll just nor answer!!!

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good stay

By

June 21, 2017

club

a very nice stay, great location to Mall for shopping,
staff very nice, rooms great ,

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