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Rated 4.3 out of 5 by 354 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service Very happy with the service and comfort provided by this hotel. Would recommend to anybody that is looking to stay in Townsville City. August 31, 2015
Rated 4.0 out of 5.0 by Comfortable Bed Centre of town. Ready access to all local food outlets. August 28, 2015
Rated 4.0 out of 5.0 by not cleaned For the first time I had issues with this Holiday Inn. I travel regularly and stay in Holiday Inns across Australia. I arrived to find this room had not been cleaned. There was a pile of food in the fridge and the bathroom was partially cleaned. I did ring and let them know and the manager arrived quickly to remove the food. Not a good start to the stay. August 23, 2015
Rated 5.0 out of 5.0 by Best hotel experience…ever! Hotel situated in good location. Close to restaurants and bars. Rooms spotlessly clean and comfortable, but the best feature were the staff that were extremely friendly and efficient. From tthe front desk staff right through to the house keepers, all really friendly and cheerful. Our original intention was to only stay for two nights, but we were so comfortable here we extended our stay. I would definitely recommend this hotel. August 18, 2015
Rated 5.0 out of 5.0 by Great Pillows The options for different pillows was great and ensured I had a good sleep August 16, 2015
Rated 5.0 out of 5.0 by Central, agreeable hotel with friendly, obliging staff This is the ninth time we've stayed at the Holiday Inn. Room is great (except for the showers which tend to spill over), beds are very comfortable. We had the suite, which has good kitchen facilities. Reception staff are always very obliging at any time of the day (e.g. with extra milk at 12 a.m.). I ride my bike in Townsville, and it's always put away and brought out promptly which I really appreciate. Rooms are well serviced. and staff in the food areas are friendly and helpful. We always look forward to breakfast and the seafood we had on several occasions was excellent (please bring back the scallops). Also liked the Happy Hour. The Holiday Inn is very central to most places you would want to visit - Civic Theatre, Aquarium, Ferry Terminal, the Strand, the Flinders Street. shops and the Sunday market. August 15, 2015
Rated 5.0 out of 5.0 by staff excellent staff were very friendly, room clean and tidy bed very comfortable will come back in the future August 14, 2015
Rated 5.0 out of 5.0 by Central Townsville Good room on level 18 great views. Woolworths 1 block, Cowboys Club opposite. Sunday Cotter markets at door. Zoe and I have stayed in Holiday Inn USA, Germany, Austria, but Townsville is memorable. Parking is a problem - we stayed at weekend and enjoyed free parking in Ogden St. August 14, 2015
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