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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1101 reviews
92%
Recommend This Property

Ratings Breakdown

1101reviews

  • 5 Stars
    741
  • 4 Stars
    235
  • 3 Stars
    66
  • 2 Stars
    40
  • 1 Stars
    19

Nice room

By

December 05, 2019

Comfortable and relaxing with sitting area. Beds were comfortable and had enough pillows

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Traveler

By

December 05, 2019

Late arrival. Check in Staff concerned and eager to please. Very attentive.

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Excellent Staff, Avoid the Steak

By

December 05, 2019

club

The staff are friendly and welcoming. They make sure you’re in the best room available, and will even learn your pet’s name. However, Peaks restaurant is not good. If you order a steak medium rare, it shouldn’t be grey, and the potato side should include more than butter for the price.

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Great place!

By

December 04, 2019

It's definitely one of the better places to stay in town. Love how clean the place is and how friendly the staff was. It's our first choice when we are in town.

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Comfortable

By

December 03, 2019

club

Comfortable bed, friendly service, food could have been better but all in all it was a good quick stay

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Trip to CO

By

December 02, 2019

Hotel restaurant was amazing..had billing issues and no one knows what's going on.

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Courteous service, Good overall experience

By

December 02, 2019

club

We have stayed at the Trinidad Colorado Holiday Inn multiple times. The staff is efficient and courteous. Overall good stay and experience.
Two possible areas of improvements :
1. Keep the parking area clear of ice and snow.
2. Better cleaning of pet odor for non- pet guests

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Too much

By

December 01, 2019

club

Too much on here to do on here to have the questions answered and to see our feed back. It never gets anywhere when we do this and also they say you can enter a drawing to win. It’s a gimmick

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Exceeded expectations

By

November 28, 2019

Didn’t expect much from a Holiday Inn express but this was one of the nicer ones I’ve ever stayed at. It has an on-site restaurant, a gym, a pool, and a dog walking path out back with complementary poop bags. It was more luxurious than I had expected.

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Mountain hideaway

By

November 25, 2019

club

Great place to sleep for the area, extremely convenient for many reasons, safe, clean, and affordable.

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My stay

By

November 25, 2019

Overall was a good experience. There was only one issue with the tv. The problem wasn’t resolved but the staff was friendly to my needs.

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Nice room and pretty views.

By

November 19, 2019

club

Was a nice hotel. The room was nice and clean.
The bathroom had everything I needed and was very clean.

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