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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1090 reviews
92%
Recommend This Property

Ratings Breakdown

1090reviews

  • 5 Stars
    736
  • 4 Stars
    231
  • 3 Stars
    65
  • 2 Stars
    39
  • 1 Stars
    19

Nice room and pretty views.

By

November 19, 2019

club

Was a nice hotel. The room was nice and clean.
The bathroom had everything I needed and was very clean.

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Great Staff

By

November 19, 2019

Our overnight stay was excellent. The next day, on the road, we had a call from Michael. I left my medicine organizer with all my medications in the room. Micheal and the staff went above and beyond to have the organizer sent to our destination hotel in Colorado Springs. Our thanks to Michael and Marci for the kindness and consideration of our needs.

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Single Over Night Stay

By

November 17, 2019

club

Desk staff was very helpful at check-in, wait staff in the restaurant were attentive at both dinner and breakfast.

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Decent hote

By

November 17, 2019

club

Decent hotel, bed was comfortable, a little expensive for what it is IMO

Restaurant is awful. No breakfast in the morning unless you purchase it and after dinner that wasn’t going to happen.

Staff was nice

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Alright

By

November 11, 2019

club

It’s what you expect. Kinda drabby and just okay. The beds are comfortable but the walls are thin so you hear everything. The elevators make a terrible creak that is sort of terrifying the first time you hear it. Breakfast is good if you stick to the simple stuff, if your hoping for a great steak then you should readjust your expectations but the pancakes are pretty good. The day we were there they could not serve coffee as the brewer was down. Coffee pots in every room but they only had instant in the restaurant. Also there is a Walmart across the street! You have hundreds of guest having paid extra for “free” breakfasts but don’t have coffee?!?! This seemed a stressful situation due to lack of preparation. And that sums the place up. Nobody tries too hard but it’s not bad. Also, every other hotel in town is way worse.

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Quiet and comfortable

By

November 11, 2019

club

I really appreciated the restaurant on site. My room was comfortable and parking was convenient. I would have preferred a firmer mattress. Otherwise all was just what I needed.

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Good price, comfortable stay

By

November 08, 2019

-Staff was prompt and courteous. The hotel was clean and comfortable. The heater in the room was a little noisy. Good stay overall. I would recommend this Holiday Inn to others.

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Room and food/beverage

By

November 08, 2019

Rooms were clean and comfortable, loved that they had soft pillows, nice bed.
Food was mediocre. Bar and food was super friendly and helpful. But the bar really lacks a decent wine list.
Desk staff though needs training.

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Relaxing stay after long drive

By

November 06, 2019

platinumelite

Great night sleep in a quiet room. Very peaceful and pleasant friendly staff.

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our visit

By

November 04, 2019

club

The hotel was comfortable and clean. We did experience front desk staff being rude to a co worker.

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very comfortable hotel

By

November 04, 2019

we were returning home from a Midwest vacation.
we were on our last stop before heading to Santa Fe for a visit
and then on to Prescott Az.
there was snow on the ground and the mountains looked beautiful.
we highly recommend this hotel.

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Great location with Mountain View’s!

By

November 02, 2019

Easily accessible from the interstate and very convenient to downtown Trinidad. Very friendly staff and clean, comfortable rooms. We will definitely stay here again in the future.

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