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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 465 reviews
87%
Recommend This Property

Ratings Breakdown

465reviews

  • 5 Stars
    278
  • 4 Stars
    93
  • 3 Stars
    44
  • 2 Stars
    23
  • 1 Stars
    27

Great Hotel, Staff not helpful

By

April 26, 2017

I thought I was getting a great deal with this hotel because it was the cheapest I found in the area when I came to Tulsa to compete in a triathlon. The room was really nice and the location was great. My mom and I headed down to the pool shortly after check-in to relax in the hot tub for a little while and we walked in to easily 2 inches of water on the pool deck and 20 screaming 10-12 year old boys along with some parents with a giant cooler full of beer and wine. They clearly had no regards for how disrespectful and obnoxious their children were being. We stuck it out about 20 minutes in the hot tub, but after several rude and uncalled for comments from one of the male parents, we collected our things and left. We went out to dinner in Tulsa and came back a few hours later hoping that the pool had cleared out, but all of the kids and all of the (even more drunk) parents were still in there. I went back up to the room but my mom stayed behind to attempt to talk to the front desk worker about it. The girl at the desk said, "We told them once but after they don't listen, there's nothing we can do about it." I decided to make a formal complaint online because at this point it was 10:30pm and there were kids running up and down the halls and banging on doors for at least 20 minutes. I had a manager call my room to discuss what was going on and instead of being nice, she accused me of not telling the desk when there was a problem and told me to continue calling the desk when the kids were being loud. Once again, I was told there was little that the staff could do other than ask them once to be quiet. This went on for another hour and I had to be awake at 5:00am to leave for my race. Overall, this was a nice hotel but the staff needs to have a better rein on guests that are causing trouble.

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Fair Room, Dirty pool, and awful restaurant.

By

April 21, 2017

The pool was disgusting it had bugs and hair in it. The restaurant was awful the food was cold and the waitress never come back and checked on my table. Once the food was delivered are drinks never got refilled. And the gym was like a sauna and the dumbells were all over the place. Very disasatisfied!

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Nice hotel. Service so so

By

April 20, 2017

club

Nice facility, poor people sevice. Never identified me as i IHG member. Totaly ignored my preferences. Put me on 4th floor until i identified my preference of the first floor. TOO LATE now. First floor full so ended up on 2nd floor. No offer of voucher for 1 free snack bar item that the last 5 holiday inns in a row in tulsa gave me.

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Clean affordable and nice staff

By

April 20, 2017

club

I really enjoyed my stay here. It's very clean and the staff is very friendly. This will definitely be where I will stay when I come to Tulsa.

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Nice place to stay

By

April 15, 2017

club

Staff was very kind and rooms were extremely clean

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Soccer stay

By

April 12, 2017

Great hotel compared to many others we have stayed at in Tulsa. Very clean and easy access to everything.

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Great service

By

April 10, 2017

Great service and location of the hotel, enough parking space and good customer service

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Clean rooms and comfortable beds

By

April 10, 2017

club

Stayed 2 nights for my child's sporting event and was pleasantly satisfied. The room was clean and beds were comfortable. Staff was friendly and helpful. Will definitely stay here again.

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Repeat visitor

By

April 10, 2017

I stay at this HI location just about monthly when I travel to Tulsa on business. The staff is very friendly and welcome me back by name every time, from the front desk staff to the bartender to the management. The food is on par with a hotel of this level, and I will continue to stay here whenever I am in Tulsa.

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Awesome stay

By

April 09, 2017

club

Very comfortable, clean, and quiet. People real nice I would definitely stay there again.

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Things to enjoy about this hotel

By

April 05, 2017

club

All the things I enjoyed about this stay... comfy beds, ease of check in, and a Clean smell when walking into building! Mostly, everyone in my group thanking me for booking a good hotel

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Great service

By

April 04, 2017

club

The staff was very friendly and helpful. The room was clean and the facilities were very clean.

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