Rated 4.1 out of 5 by 323
Rated 5.0 out of 5.0 by AFBrat77 Friendly, helpful staff. Comfortable bed/ pillows
Great place to stay in Tulsa - very centrally located. Comfortable/safe place to stay.
May 29, 2015
Rated 2.0 out of 5.0 by JR Baseball Poor Housekeeping and Maintenance
Only 1 plug on the table lamps worked in the room. It was difficult to charge phones. Housekeeping never serviced our room. I called housekeeping and requested towels. They did not bring as promised. I then had to go to the front desk over an hour later to request towels again. Finally someone delivered towels. This hotel is not a good fit for families with children.
May 28, 2015
Rated 3.0 out of 5.0 by GMDWLB15 Weekend Stay
I was disappointed to walk into my room to find the curtain was broken, allowing light in the room at all times. The air conditioning unit was older and did not keep the room as cool as I had the temperature set. It was also upsetting to take a shower and realize there was a used, stale hand towel hanging on top of the shower curtain rod. I expect better maintenance and housekeeping standards when staying at your hotels.
May 27, 2015
Rated 5.0 out of 5.0 by Houston_Texan Holiday Inn® Tulsa City Center is fine
Friendly front desk,
Clean guest room and bathroom, etc.
May 27, 2015
Rated 3.0 out of 5.0 by Charliehorse80 Comfortable bed and pillows
The hotel staff was very helpful.
It was conveniently located for our activity and was easy to get to.
The bathroom needed a safety rail that one can reach while taking a shower.
The water should always be hot when the room is occupied. Guests may take a shower anytime.
May 26, 2015
Rated 3.0 out of 5.0 by RoyNIrene Parking
The parking is horrible at this hotel..I had no problem at all with the room, some of the staff was great, some weren't.
May 26, 2015
Rated 4.0 out of 5.0 by chitownmomma1 great shuttle service
appreciated shuttle service---very accomodating and all hours. super easy check out too.
the only complaint is to get new matresses on the pull out couches.
May 23, 2015
Rated 2.0 out of 5.0 by Mommyburns Not a good experience!
My daughter was participating in regionals volleyball tournament and our team stayed at your hotel. When I got there I asked if we could check in early, without even asking for my name or information the young lady at the front desk said no. My daughter and I decided to have lunch at Boulder Grill. Other teammates began arriving AND checking in!!! I went to the front desk to ask why she wouldn't let me check in but our teammates were able to. She said they must've called the day before, I told her I called the day before as well. Anyway I finally talked her into letting me check in. THERE WAS NO RESERVATION FOR US!!!!! Thankfully, I had the email confirmation I received. When she looked it up it was in someone else's name and they were in the room!! They finally found us a room. We originally had two queen beds, they found us a king bed. I asked if they'd give it to me at the same price as the queen, she said of course. When we finally got to our room, watched a little TV and went to bed. We couldn't get the TV to turn off!! We had to call the front desk to come up and turn off the stupid tv! Then the air conditioner was so loud my daughter could hardly sleep. Breakfast was an expensive joke, totally ridiculous. When we went to check out they charged me for a king room! The kid at the desk couldn't figure out how to change it and there wasn't a manager on duty! So he said his manager would arrive at 2:00 and call me to fix it. At 6:00 when the manager still had not called me, I called them. She had no idea there were any issues and said no one had told her to call me. She was quite rude to me. I wil never stay at this particular hotel nor will I suggest friends stay there!
May 20, 2015