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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 630 reviews
84%
Recommend This Property

Ratings Breakdown

630reviews

  • 5 Stars
    344
  • 4 Stars
    151
  • 3 Stars
    59
  • 2 Stars
    48
  • 1 Stars
    28

Not up to IHG standards

By

March 28, 2017

The A/C in my room smelled so moldy that I put up with my room getting a little warmer than I would like rather than having the moldy smell in my room shutting my sinuses down.
I hate these individual trim airconditioning units.

The staff was friendly and recommended a great little, local Mexican food restaurant.

Next visit , I will look for a hotel with a central A/C system.

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Great servce

By

March 27, 2017

platinumelite

Great locatiom, great staff very friendly, everything about the stay was great from the food the meeting space and the staff. The rooms were very clean. Very nice location in the middle of the city close to all the attractions.

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Tulsa

By

March 26, 2017

club

Great place to stay and convenient to Cain's Ballroom.

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Great time!

By

March 22, 2017

We checked in before the concert. Our room was clean and the wi-fi was decent. The shuttle took us to the BOK and came to pick us up as soon as we called. We will definitely return for any downtown conferences or concerts! Great staff, parking garage was tight and a little sketchy, but direct access to the floor our room was on.

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NCAA Tournement

By

March 22, 2017

Checking in was a nightmare. I explained my problem in the previous section.

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Nice getaway

By

March 22, 2017

platinumelite

The hotel was surprisingly wonderful. The restaurant and lobby were modern and welcoming. The parking was easy and close. The food in the restaurant is excellent.

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Great Hotel staff...best I have ever experienced!!

By

March 20, 2017

Promote Brianna...she is awesome. Also loved the F

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Exceptional customer service

By

March 20, 2017

club

Kiel provided exceptional customer service. Bed was very comfortable and room was clean.

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Awesome customer service

By

March 17, 2017

club

Excellent customer service, great food , shuttle service convenient.

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A great stay

By

March 15, 2017

Fantastic service. The shuttle service was amazing. It was close enough to the Bok center that we were able to walk. Also, the food and drinks were reasonable.

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Tulsa Holiday Inn

By

March 13, 2017

The internet does not work very well on the upper floors and doens not stay connected.

Lamp outs fare all loose and do not hold anything plugged into them.

Posted byHotelStaff
March 14, 2017
Dear Jason, Thanks for taking the time to give us some feedback. We apologize for the inconveniences you experienced, and have already taken steps to repair the outlets, and to insure the wifi on the upper floors is fully functional. We hope you were able to enjoy a little bit of Tulsa during your visit, and congrats on achieving Spire level in our loyalty program! Hope we have the opportunity to see you again soon! Kind Regards, Peter Arscott General Manager
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Great service but cannot recommend because of the bad pillows

By

March 11, 2017

club

As stated earlier in the survey, the poor quality and no choice options of comfortable pillows ruined the experience for me. Improvement in that one area would allow me to give this hotel a 9 or 10 rating.

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