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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 469 reviews
91%
Recommend This Property

Ratings Breakdown

469reviews

  • 5 Stars
    312
  • 4 Stars
    89
  • 3 Stars
    29
  • 2 Stars
    25
  • 1 Stars
    14

Okay stay

By

June 17, 2017

club

My room was great but the check-in process could have been better

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Really cool room with living room on bottom floor and spiral stair case

By

June 17, 2017

club

Really cool room with with living room on bottom level and bedroom on top with a spiral stair case

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Great staff and clean quit room!

By

June 16, 2017

club

The staff was very kind and accommodating. That room was large and clean and very quiet. We had a room overlooking the pool. The waitress at breakfast was thoughtful and efficient and the food was well prepared.
I will return if in Tyler again.

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Family reunion stay.

By

June 15, 2017

club

This was a great place to stay in Tyler, it was very clean and the staff was very helpful. I would recommend this hotel for anyone looking for a hotel in Tyler.

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Watch for unexplained costs

By

June 14, 2017

Review your bill and make sure that everything is correct then review your bank account. Charges appear on your account that are not on your bill.

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It's ok to smile!

By

June 13, 2017

club

The hospitality in this location needs work. The staff aren't as friendly here as in other Holiday Inn locations. It was fine for an overnight, which is why I stayed.

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Great service

By

June 12, 2017

platinumelite

Comfortable bed, room. Friendly staff! Breakfast good, no issues they can't handle! Thank you! I will certainly be a guest there again if ever in Tyler again!

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Friendly Staff

By

June 11, 2017

I always enjoy staying at Holiday Inn. The staff was very friendly.

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Awesome customer service and the pool area was really nice and relaxing.

By

June 10, 2017

club

My over all experience was awesome. The customer service was top notch and I would definitly stay here again. The only thing was the tub was not very clean and I had to wash the tub out but other then that everything was great.

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Great stay

By

June 07, 2017

club

The hotel and rooms was clean and relaxing. The staff were friendly and helpful. A great place to stay.

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Director

By

June 07, 2017

club

Great place to stay. I would recommend to others... the staff provided me info about the the city.. it was a big help..

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Great room and Staff

By

June 06, 2017

club

This hotel exceeded my expectations! Nice staff, clean rooms, beautiful property.

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