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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 409 reviews
90%
Recommend This Property

Ratings Breakdown

409reviews

  • 5 Stars
    267
  • 4 Stars
    79
  • 3 Stars
    28
  • 2 Stars
    22
  • 1 Stars
    13

I like Holiday Inn

By

March 21, 2017

club

We usually try to stay at Holiday Inn when possible and if the prices are similar. Usually the beds are really comfortable, but these weren't as much as usual.

The breakfast costs $12.99. Frankly, I thought that was WAY TOO MUCH. Usually, everything we get for free was there except the omelets. We can make our own waffles. Fortunately, they offered me a $5 breakfast card which was better.

The staff was, as usual, professional and courteous. The facility was well maintained and attractive.

We had hoped to swim but the pool, while it looked maintained, wasn't open for the season yet.

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Tyler

By

March 21, 2017

club

Great experience, short stay, very professional, wish they had an indoor pool/hot tub.

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excellent service

By

March 21, 2017

platinumelite

the stay here was perfect the room service was excellent as well as the staff they are very friendly any question we had they answered to there best knowledge the hotel is super clean and comfortable to stay at

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Very clean

By

March 21, 2017

platinumelite

We were only there a few hours but found the hotel to be very clean and the staff very nice.

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Great stay

By

March 20, 2017

club

A great experience, the usual from Holiday Inn Express.

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Great over all experience

By

March 20, 2017

club

Eta, Brady and Thomas treated us as we were vip family members. They were very informative about what to do in the town of Tyler for entertainment. I will recommend all my friends to stay at this hotel as its location is excellent and so was the service. Well done!!!

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Quiet

By

March 18, 2017

club

The rooms were extremely clean and up to date. The staff was friendly. For the most part, the hotel was really quiet but if you're sleeping in past 8am the guests leaving out are quite nosey but that's not the hotels fault. This was my second stay so I'd definitely stay there again.

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Great Service and Friendly Staff

By

March 15, 2017

club

The entire hotel was clean, the staff was very friendly and helpful, and the dinner was awesome.

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excellent hotel

By

March 15, 2017

club

excellent hotel, great location, clean, plenty of ammenities

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Conference

By

March 10, 2017

Great service and rooms enjoyed our time at the hotel

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On business

By

March 09, 2017

platinumelite

Very good. I have no complaints. Staff was excellent and rooms were very clean

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bed

By

March 08, 2017

club

Bed was very uncomfortable and pillows were terrible.

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