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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 453 reviews
90%
Recommend This Property

Ratings Breakdown

453reviews

  • 5 Stars
    301
  • 4 Stars
    86
  • 3 Stars
    28
  • 2 Stars
    24
  • 1 Stars
    14

Friendly staff

By

May 24, 2017

Very clean and quiet. Very friendly staff. Nice breakfast.

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NCAA tournament

By

May 23, 2017

Great place for groups, safe, clean, comfortable and friendly

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Quiet comfortable room and an awesome staff!!!!

By

May 20, 2017

platinumelite

After driving all day I called for a room 20 minutes before arrival, the staff was friendly and even called me by name when I arrived..Hotel was very clean and a sense of pride was obvious.Rare these days everyone seemed to be enjoying working there. Burger and fries were spot on after a long day. I enjoyed my stay here and if in the Tyler area I will certainly rebook at this location

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Tyler Overnight

By

May 17, 2017

platinumelite

Hotel is clean and quiet, easy access. Room was very good with an excellent breakfast with many quality choices

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Beds

By

May 17, 2017

platinumelite

The beds was uncomfortable . The sliding glass door in my room was fixed shut

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Does not meet advertised amenities

By

May 16, 2017

club

I was very disappointed in the UN indoor pool the non-existent Whirlpool spa and the non-existent free breakfast otherwise the room was okay.

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Hotel

By

May 15, 2017

club

Clean and comfortable. Nice staff helpful
I like having water and fruit in the lobby

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Fantastic

By

May 09, 2017

club

Every one was very nice the place is beautiful the food was to die for! Dennis the shuttle bus driver was super sweet and very knowledgeable about things to do and see in town. I definetly would like to go back and stay here again

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Great place to stay.

By

May 08, 2017

Great staff. Felt welcomed and valued the entire stay. I've stayed in this hotel for 14 nights so far this year and have never been disappointef.

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excellent

By

May 07, 2017

platinumelite

Great place. Excellent service. Great location. Excellent value.

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In Tyler for a wedding

By

May 03, 2017

club

We were in Tyler for a wedding and the wedding party used this hotel. It was a great location and we were very happy with the service and location. Very friendly staff.

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More Info

By

May 03, 2017

club

My only real 'complaint' was the long, wind-ey hallway to get to our room. To me it was a design flaw that probably doesn't have a real 'fix' to it. Otherwise, I was satisfied with your hotel

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