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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 490 reviews
79%
Recommend This Property

Ratings Breakdown

490reviews

  • 5 Stars
    232
  • 4 Stars
    136
  • 3 Stars
    62
  • 2 Stars
    36
  • 1 Stars
    24

Stay on July 6th 2017

By

July 17, 2017

club

Overall the stay was nice, there were a couple this that I would recommend like maybe offering a free breakfast to the club members, or offering free breakfast for as much I paid for the room. I later in my trip stayed at a other hotel and I paid less for my room and received breakfast for all three of us in my room. I would also recommend or advise with a piece of paper how to start the shower in the rooms, for not only did all three of us have a hard time getting the shower to work but the people on both sides of us asked how to start the shower as well.

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Great service

By

July 16, 2017

club

Nice clean room, comfortable bed. Staff was very friendly, economical pricing.

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Good location

By

July 15, 2017

Friendly staff and very clean and welcoming. Great location. Great sports bar friendly staff and a great location.

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My stay at Holiday Inn

By

July 14, 2017

Had A Good Stay at the Holiday Inn and Suits in Des Moines ,Iowa

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Convience due to membership

By

July 13, 2017

platinumelite

I only used this hotel because I was a member. This hotel pool was very chlorinated and black mold was present. Restaurant was not the best either Fruit was spoiled

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Typical Holiday Inn

By

July 10, 2017

club

It was very typical of the Holiday Inn experience. The rooms were clean, the temperature was fine, the pillows were comfortable. It was an overnight stop for us on a trip, and it worked out fine.

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Great Staff

By

July 06, 2017

platinumelite

Stayed here recently for son's baseball tournament. Hotel remained quiet even though many teams were staying there as well. Great staff.

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Not a great experience

By

July 06, 2017

Stay at IHG hotels all the time never had a bad experience until now with the rudest person that brought our roll away bed to our room most inconsiderate woman I have ever dealt with

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Very Accomodating Employees

By

July 05, 2017

I made a mistake booking the room and the Manager (Nick) was very understanding and quickly remedied the situation even though it was quite obvious the hotel was very busy and sold out. We stayed here last year as well and this is one of the many reasons we came back. Everything else was nice as usual, we will be coming back.

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Breakfast

By

July 05, 2017

We attended our Summer Regional Convention. I think your hotel should provide complimentary breakfast for us. We as Jehovah's witnesses will really appreciate this added amenity.
Thank you!

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2 nighter

By

July 04, 2017

club

Great stay for continuing education classes. Friendly staff and decent restaurant

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Great stay

By

July 02, 2017

club

The stay st Holiday Inn was great. I slept perfect, was treated excellently and relaxed while getting my work accomplished.

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