 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Open Gallery
Great staff
Bymickster26
May 21, 2022
Front desk staff were really outstanding. Welcoming, friendly and efficient. Room and bathroom clean, and the wi fi works. Area is easily accessible by ride share or public transportation. We also found the area safe for walking.
Very comfortable bed
ByRoo 58
April 27, 2022
The room was very clean and well-appointed. A wonderful selection of pillows were available and it was quiet for a great sleep.
STAY IN MARCH
ByDavid
March 28, 2022
My wife and I stayed 5 nights at this hotel while our son was in the VGH close by following an accident.
Staff were friendly and helpful, fitness room was adequate and there are many good restaurants close by for in-house or takeout dining.
We had a bit of a problem two nights with noise coming from the room next door (via the adjoining door between rooms) but thankfully they had quieted down by 11.30 pm or so.
Only real complaint was about the two queen size mattresses in the room...both were very soft and sagging on their edges, likely caused by guests frequently sitting on the edge of their beds. This makes the mattresses low on one side, high on the other and uncomfortable for two people sleeping in the same bed. The mattresses should be changed for new ones.
Final point is although there are signs everywhere throughout the hotel advising guests that face masks are required, many guests openly defied the rules and were in elevators, lobby etc without masks. I never saw any staff advising those clients they needed to respect other guests and the hotel rules.
Comfortable beds
ByLu lu
December 16, 2021
I enjoyed my stay very much the rooms were clean , relaxing the staff was helpful and nice the location was perfect for shopping
Thank you Dennese
ByFriends-mas
December 15, 2021
I had a wonderful time at the Christmas party with family and friends. The room stay was relaxing. Much appreciated.
Great value
BySweetpea
December 13, 2021
Great value. Room was lovely with a great view of False Creek. Clean
Medical Stay
ByTracey30
December 11, 2021
Central to many places within walking distances. Appreciate the medical rate. Great place to stay
Clean comfortable and great service.
ByNanny
December 09, 2021
Although I never stayed at this location before, I would not hesitate to recommend it. For persons having to use the hospital or cancer clinic it is ideally located. I needed an electric kettle and an extra blanket, no problem , the staff was there with it in no time. Thank you for your kindness.
A Needed but Delightful Stay
ByAllie
December 09, 2021
My husband and I stayed due to a medical emergency. The Holiday Inn is perfectly located for a brief walk to the hospital. Staff were very accommodating and helpful. The friendly atmosphere enabled us to experience enjoyable times, despite a stressful journey and circumstances. The restaurant and pool were added delights!
Perfect Except for the Plastic Cups
ByDGM55555
December 09, 2021
The hotel was very accessible, centrally located. Lots of nearby restaurants. Room was spotless, bed, bedding and pillows were luxurious (wish I could buy some!), great amenities, and very quiet. Staff attended perfectly to my allergies and the promised city view did not disappoint. So why, after all this, did they go cheap motel and only provide plastic drinking cups and styro coffee cups?
Personal service in the restaurant.
ByBig Boy Al
November 28, 2021
We enjoyed the conversation and attentiveness from the gentleman who served us breakfast. Breakfast is complimentary. Clean, comfortable rooms and a great view of the city skyline on sunrise.
Room met my expectations, as always
ByCanuck Chuck
November 27, 2021
I've found this hotel chain to be the best of the one's I've stayed at. Treated well and will continue to be a loyal customer.