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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 1068 reviews
87%
Recommend This Property

Ratings Breakdown

1068reviews

  • 5 Stars
    523
  • 4 Stars
    330
  • 3 Stars
    104
  • 2 Stars
    56
  • 1 Stars
    55

Great service but Hard bed

By

October 21, 2017

club

The place would have been great (friendly service, tasty breakfast, great location) but the bed was so hard I didn't sleep for the two days and cancelled a second reservation there the same week.

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Great place to stay!

By

October 19, 2017

This hotel was great as we came from the kootenay area for an appt at St Paul’s Hospital. The rate was great the hotel was awesome! Was easy to find as well. We had breakfast in the morning and the service was wonderful as well as the food. I had the breakfast wrap and my hubby had the buffet which was all very wonderful.

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refund policy

By

October 18, 2017

I had inadvertently booked an extra night. When I called the hotel staff and manager refused to give me a refund (so I had to pay for a night that I was not there) I will avoid stating at a holiday Inn in the furture because of this.
There were what appeared to be water stains on the carpet of the room

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Great Staff

By

October 16, 2017

I was greeted by the staff in a very welcoming fashion each day.

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One night stay

By

October 10, 2017

club

For my birthday I usually choose to stay at the holiday inn for the night it is close to everything and great value for the hotel. The 24 hour pool is a great idea wish I was able to use it for this stay. We were located on the first floor which the signage isn’t very helpful when trying to find the floor but eventually after asking housekeeping we found the way.

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Leisure stay

By

October 09, 2017

Hotel was nicest i have stayed in. All staff and incredibly helpful and friendly. Great location. Clean and food excellent.

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Comfort and Convenience

By

October 07, 2017

club

Very comfortable stay and very convenient location.

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Clean comfortable room.

By

October 06, 2017

Great bed, quiet room and good service. Excellent location downtown.

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地理位置优越

By

October 05, 2017

platinumelite

地理位置优越,在市中心,离各景点步行在30分钟以内,公共交通方便,有停车场,离机场半小时车程。床品舒适,服务人员态度好,空间大带阳台。

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Great property

By

October 05, 2017

There is a rental car location on site (we did not use but thought it might be useful). The buffet breakfast was great. Not a bad location! Could walk or get a cheap cab to most places we wanted to go.

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遅いインターネット

By

September 30, 2017

インターネットの接続が非常に遅かった。この点が改善されればよかった。また、駐車場への入り方がややわかりづらかった。

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Fabulous staff and very reasonable stay.

By

September 27, 2017

club

The staff were so friendly and extremely helpful. The hotel is centrally located and within walking distance of restaurants and amenities. Our room was really spacious and it was great value for money. We would definitely stay here again.

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