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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 297 reviews
83%
Recommend This Property

Ratings Breakdown

297reviews

  • 5 Stars
    171
  • 4 Stars
    58
  • 3 Stars
    30
  • 2 Stars
    23
  • 1 Stars
    15

Vicksburg Mississippi

By

March 26, 2017

platinumelite

The people at this hotel make you feel welcome. From the moment you check in till the time you leave, you get greeted by staff. I would highly recommend this hotel if your visiting the Vicksburg area. The hotel and rooms are of the high standards of holiday inn, but it's the people making you feel welcome during your stay that will keep you returning to this hotel. It is also located in a very good spot with easy access to interstate 20 and nearby shopping. Great people at this hotel, will be staying there on my next trip to Vicksburg.

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Nice Hotel, Not so Good Experience

By

March 23, 2017

I will start out by saying that the attendant at the desk at check-in was friendly, and so this problem was probably not his fault. I reserved a Non-Smoking room several days in advance. When we got to our room, it turns out that it was a smoking room. I was told that there were no more Non-Smoking rooms available when I checked in. The smell was awful, and it took us a while to be able to adjust to the smell since my girlfriend and I are both allergic to cigarette smoke. Other than that, the rest of the hotel was clean and up to date, and all of the employees were friendly. I just feel like enough non-smoking rooms should be reserved, especially for IHG members making prior reservations, so that things like this do not happen.

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Great service

By

March 15, 2017

The breakfast was excellent. The staff in the dining area were fantastic

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Survey

By

March 07, 2017

club

I don't mind completing surveys but you really need to keep them simple. I should not be required to add 50 characters of text if I don't want to. I am far too busy. I enjoyed my stay.

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Mr

By

March 06, 2017

club

Great place to stay if your tired. Great rooms and people at front desk were awesome!!!!!

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home away from home

By

March 05, 2017

I really love that place. I was comfortable from the time I opened the door until I left . I will be visiting that place again when I am in the area.

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Loud guest

By

March 03, 2017

club

Please tell guest that come in late at night to try not to be loud because people are sleeping !!

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Nice hotel in good location

By

March 02, 2017

platinumelite

Disappointed there was not breakfast included, other than that 5 stars.

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Friendly staff

By

February 21, 2017

My Stay was good as always. My only complaint would be that they upgrade their mattresses and modernize their Heating and cooling.

Other than that I rely on the Holiday Inn for all of my business stays.

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Comfortable beds.

By

February 20, 2017

club

Slept well (weary traveler). Would have liked free coffee and tea in lobby since there was no continental breakfast.

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adequate stay

By

February 13, 2017

The only real problem was that the hotel did not live up to my expectation of other IHG experiences. The room was comfortable enough. The very standard, buffet breakfast that is usually included at other hotels was an extra charge. There were no IHG Member rewards offered. There is another IHG property in Vicksburg, if I have reason to return I will opt for that location.

Posted byHotelStaff
February 14, 2017
First I would like to thank you for taking the time to do a review of our hotel. I do apologize that we did not meet your expectations, I thank you for bringing these issues to our attention and I assure you that they will be addressed. Being a full service Holiday Inn our breakfast is not free like other IHG properties. I hope that you will consider giving us another opportunity to meet your expectations if you are ever in our area again.
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Staff

By

February 11, 2017

Best staff I've had the pleasure to be welcomed by. They work hard to make people feel at home.

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