Rated 4.4 out of 5 by 322
Rated 5.0 out of 5.0 Wonderful Experience
The experience was first class from the beginning till the end. Can not think of anything negative.
Check-in staff were exceptionable.
October 7, 2015
Rated 5.0 out of 5.0 by Martinette tout était parfait
hôtel tout confort, personnel compétant, la chambre pour trois personnes était composée de deux chambres séparées avec hall commun ce qui est très rare, il n'y avait donc pas le supplément single qui est souvent très élevé.
October 6, 2015
Rated 3.0 out of 5.0 by Alpine1989 This property continues to decline in value
This is the 5th time I have stayed at this property. Each time, the quality of the room and service has declined. The room was not available for early checkin. The room itself was a tiny closet like room with a very uncomfortable twin bed. Breakfast was not included in the rate even though it was before at a lower price. Upon checkout my company credit card was declined. I had to contact my credit card issuer via international phone call to get the issue resolved that was in the hotel side. I again stayed at this property the following week. I would have switched hotels because of my previous experience, but could not because a full deposit for all 3 nights was charged to my credit card even though the website at booking indicated no deposit required with a 24 hour cancel policy. This was a very frustrating stay at the Holiday Inn Vienna Cuty. I'm not certain this property is suitable for business travel. I will look elsewhere next time.
October 5, 2015