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Rated 4.1 out of 5 by 132 reviewers.
Rated 3.0 out of 5.0 by Breakfast Servers were Excellent! By far the best part of this hotel were the gentlemen who were working in the breakfast. They were kind and attentive. The rest of the hotel was rather drab but the breakfast was excellent. July 6, 2014
Rated 2.0 out of 5.0 by Poor Customer Service We have spent 6-8 times in 12 months at this hotel. Unfortunately this stay was a reversal of previous times. We received the breakfast vouchers but the staff and service were poor. The service was not timely, the food cold, the area around the buffet was dirty, the floor sticky. When asked of the staff why our food was not ready, we had ordered from the menu for our grandson, she said it was because the hotel was full and they were very busy. Not a good excuse, is it. The front desk staff were rude when we asked why our room key stopped working for the 6th time. The staff member gave my wife a new one then tossed it to her across the counter. Our house keeping staff provided excellent service. The night we had dinner in the restaurant was excellent thanks to Jose and his excellent customer service. We don't believe we'll be staying here again soon. There are to many other hotels in the area. Ed July 5, 2014
Rated 5.0 out of 5.0 by Very nice Holiday Inn in Visalia. Impressive lobby and clean, comfortable hotel for the price. I would stay here again. July 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel This one is excellent among holiday inns. Price is good too and if you are familiar with complimentary breakfasts, don't think that is what you are in for- you are waited upon and the buffet has real bacon/sausage/eggs etc! Rooms have older style a/c units that have more straightforward analog controls that I prefer anyway, but if you are into digital A/C then just know it is not digital. It is roof mounted though which is a plus, because the wall mounted units don't cool the whole room as efficiently as these ones do. July 3, 2014
Rated 5.0 out of 5.0 by A los pies del parque Sequoia Ubicado a solo 45 minutos del parque sequoia, este hotel ofrece una alta comodidiad para aquellos que quieran disfrutar del parque. La pisina techada y su restaurante hicieron espectacular mi estadia junto a mi familia. July 2, 2014
Rated 2.0 out of 5.0 by beds are comfortable, staff needs training disappointed overall. Was excited to stay here based on the photos shown, but they are truly over rated. Outdoor pool closes at 10, indoor at 9??? Restaurant provided great service in the morning, but horrible in the evening. Had issues with my room and after calling three times, NEVER got a resolution or follow up from front desk. Lost room key, wasn't asked for ID to get a new one. So I suppose anyone can get into your room July 1, 2014
Rated 5.0 out of 5.0 by thank you I wanted to take a moment to bring to your attention Aaron at the front desk. I broke my foot and I'm on a mobility scooter. Aaron was understanding and upgraded me to a room with more space so I could park and charge the scooter. The staff here is great. The restaurant staff is also very attentive. Please applaud your employees for me. June 30, 2014
Rated 4.0 out of 5.0 by Good but could use some improvement. It's probably the best place to stay up there. The service makes up for some of the dated aspects of the building. June 30, 2014
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