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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 528 reviews
91%
Recommend This Property

Ratings Breakdown

528reviews

  • 5 Stars
    368
  • 4 Stars
    103
  • 3 Stars
    25
  • 2 Stars
    18
  • 1 Stars
    14

Great hotel

By

May 17, 2017

club

Very comfortable beds and plenty of space of the room.

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Enjoyable stay

By

May 15, 2017

club

I've stayed here for four years during my daughters time at Baylor. It's always an enjoyable experience. The only change has been the front office staff. I would suggest some customer service training for the younger staff.

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Enjoyed my stay

By

May 15, 2017

club

Enjoyed my stay would stay again and will recommend this hotel

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Great Hotel

By

May 15, 2017

I would not even consider staying at another hotel while in the Waco area after staying here twice. The staff is extremely courteous. Cory with Group Sales went out of his way to get rooms for my business staff on three separate occasions. He even booked a room for me in another town when the website stated they were booked. Best Holiday Inn I have ever stayed at.

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Everything top-notch.

By

May 12, 2017

club

I come to Waco every other month for business and this is now my home when here.
Comfortable bed and even the pillow suited me, which is a rarity.
An example of attention to details would be the provided q-tips - I travel a lot and stay in nice hotels and this is the first hotel I've stayed at that provides these.
Surprise!

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Great stay!

By

May 11, 2017

club

Enjoyed our stay very much, staff was very friendly and would definitely recommend this hotel.

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Nice Hotel

By

May 11, 2017

club

I was happy with my stay. Room was comfortable. Lobby was clean and maintained. It was nice to have a bar available to relax and unwind.

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Very comfortable and friendly experience

By

May 11, 2017

Fresh, clean, facility with friendly staff. Conveniently located and safe.

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Great accommodations and service

By

May 11, 2017

This is our 3rd visit to this hotel and love the accessibility and service. Staff is very helpful and rooms are very nice.

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Bed and pillows were very comfortable. Service was great and hotel very cl

By

May 09, 2017

This property was clean and quiet. It sits off the highway so you don't hear truck traffic. The rooms were very clean, beds and pillows were comfortable as well.

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Customer Service

By

May 09, 2017

Customer Service was excellent. Everyone was attentive and willing to go above and beyond.

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Comfortable, clean and excellent customer service.

By

May 08, 2017

Visiting Waco for leisure experience. This Holiday Inn was in excellent condition. The staff was courteous, efficient and friendly. The location had easy access from interstate 35. This Inn was a good value.

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