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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3,9

based on 666 reviews
76%
Recommend This Property

Ratings Breakdown

666reviews

  • 5 Stars
    302
  • 4 Stars
    164
  • 3 Stars
    89
  • 2 Stars
    44
  • 1 Stars
    67

Really comfy bed and friendly staff

By

febbraio 25, 2017

club

Nice clean room, bed was more comfortable than our own bed at home. Friendly helpful staff. Nice bar and lounge area. Quiet location despite being next to motorway. Pool was relaxing and jacuzzi after using sauna. Didn't make use of the gym though, wasn't feeling that energetic. Overall we enjoyed our stay here.

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Always a great Welcome

By

febbraio 25, 2017

Having not stayed in this hotel as much as I usually do in recent months, it was great that staff still remembered me as if I was a personal friend.
Great welcome from Laura on reception upon check in. Always friendly and cheerful. Lee making a joke about what room I was in kept me smiling.
It's so nice that the beds have new mattresses now, much more comfortable and a better nights sleep. I did get woken up each of the two nights by a loud noise, that I think was the air con/heating kicking back in. But managed to get back to sleep.
I was well looked after at the bar on the second night by Judy (and another female who's name I didn't catch), they knew I'd had a long day and kept me refreshed and served whenever required.
A very pleasant stay.

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Nice convenient Hotel

By

febbraio 23, 2017

club

Comfy bed, quiet although adjacent to the M6. Great value for money.

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great hotel superb staff

By

febbraio 21, 2017

club

I was very impressed with my first introduction of the hotel i.e. the lobby. Unfortunately I was given a room that someone had been smoking in, went to reception and another room was given without any hesitation by two very pleasant staff (they could not apologise enough)
2nd room was nice and airy spacious and well furnished food was excellent as were the waiting staff. The bar staff were also excellent and were only too willing to converse with us. Unfortunately we didn't get a chance to use the leisure facilities but overall a wonderful experience at this hotel. I wouldn't hesitate in booking in here again and would recommend it to one and all

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Swimming Pool

By

febbraio 20, 2017

platinumelite

Overall the hotel is of a high quality
However if planning to use the Swimming pool first check if it is being used for local swimming lessons.
We picked this Holiday Inn as it had a swimming pool for my children, when trying to use the pool during the morning hours, it was being used for local swimming lessons, with very limited space being left available for the residents of the hotel, (my children asked to get out after five minutes of being in the pool as they had not room to swim).

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It's a great hotel.

By

febbraio 19, 2017

platinumelite

I stay at his hotel on business very often. It is great

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Average

By

febbraio 18, 2017

club

Refurb of the bar and restaurant are great but the rooms haven't changed in 5 years apart from some paint

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Courteous staf and quiet room

By

febbraio 16, 2017

platinumelite

This was a safe and quiet place to stay with good service

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Comfortable

By

febbraio 14, 2017

club

Nice stay, staff were friendly yet professional. Room was clean and well equipped.
The only drawbacks were the high prices at the bar and the very poor lighting in the bathrooms

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A well located hotel

By

febbraio 13, 2017

Friendly staff good facilities
Some maintenance required in room
But overall a good experience

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Good hotel

By

febbraio 11, 2017

I found this hotel very delightful friendly staff from check in to check out the fitness room could be a bit larger with some extra kit but over all nice little area, food is good in the restaurant and room service, I stayed for business reasons but would use this hotel for pleasure and.

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Looked after like family

By

febbraio 07, 2017

club

The staff are always courteous and helpful. The hotel is always clean and tidy and maintained to a high standard . The reception staff greet guest with a smile and enthusiasm. Dal the bartender makes you feel like a regular in your favourite pub.
Congratulations to you all on running a first class hotel . Thank you

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