Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 720 reviews
77%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    330
  • 4 Stars
    179
  • 3 Stars
    92
  • 2 Stars
    49
  • 1 Stars
    70

Not happy at all.

By

April 29, 2017

club

The hotel felt very dirty, old and smelt of damp. I avoided touching anything i did not have to. The bedsheets all had stains.

Read More
Read Less

Worst stay I've ever had

By

April 28, 2017

club

I was made of honour my friends wedding and were staying here for two nights when I arrived the room was damp and mouldy I asked to be moved to another room to which I was refused. I couldn't exactly leave as of course I was part of the wedding party there was loads of things wrong with my room, dirty towels empty shower gel no loo roll the list goes on even after speaking to staff I was just being ignored the staff was extremely rude! I went back the following morning to try and get in the room to which I was told it would be find and they will find me to give me the key as I need to go to the ceremony nobody came to find me then came to 5 PM to which I had to call a manager because nobody would help me enough speaking to the manager I finally got a new room to which this rain was still dirty little stains on the shower curtain stains on the floor still no shower gel or toilet roll. The staff are completely rude I tried many times to warm about a bottle for the brides baby to which they told me I had to wait and carried on with our conversation between themselves stood with a crying baby and still no help finally 15 minutes later she finally took a bottle to try and warm and came back with a stone called and told me that will do to which I had to take the baby to the ceromony he was then on settled and cried. Worst experience I've ever had! Staff clearly haven't even clean the room properly as even the experience card was already filled out for us saying how they were satisfied when clearly I was unhappy

Read More
Read Less

Good nights sleep

By

April 26, 2017

club

Overall a very good hotel as long as you do not want to eat!!

Evening meals are chaotic to say the least We now eat somewhere in the town

Breakfast was an unpleasant experience due to a VERY disgruntled waitress

Only two staff on at breakfast and lots of guests to cater for

My recommendation is to get more staff on in the restaurant for evening meals and breakfast

Read More
Read Less

Good Hotel

By

April 24, 2017

No Issues during stay all very plesant with good quality friendly staff

Read More
Read Less

Great Nights Sleep

By

April 22, 2017

club

Great solid nights sleep in a really quiet room setting me up for a perfect next day

Read More
Read Less

Holiday inn walsall jct 10

By

April 21, 2017

club

Perfect place to stay if visiting the area.
Just 25mins from National Arboretum.
Clean comfortable with very friendly staff.
Will use again and would highly recommend.

Read More
Read Less

Pleasant Stay

By

April 21, 2017

club

Would recommend to others in the area. Comfortable stay. Staff were friendly. Clean and roomy.

Read More
Read Less

Disappointing Experiences

By

April 21, 2017

False alarm, disturbed sleep, jumping out of bed, hurting back, lower back pain for 4days.

Due to back pain unable to use gym and swimming, as planned

Poor breakfast, limited choice, not considering diversity, hot drinks lukewrm , not value for money,

Tea/coffee tray in room placed in a closed cupboard under TV, hidden from sight, not seen until checkout time.

Staff response was Ok.

Read More
Read Less

My aunts wedding overnight stay

By

April 20, 2017

club

Great staff friendly professional helpful our room was spotless the wedding day was amazing all hands in deck slept like a baby kids loved it breakfast was amazing so much choice : )

Read More
Read Less

Convenient, clean and comfortable.

By

April 20, 2017

club

I stayed here with my Mother for my Daughter's Graduation ceremony in Wolverhampton.
We were more than happy with the quality of the room and the breakfast.
I I've done having the swimming pool to myself.
Only slight blip was when my Mother ordered decaff coffee at the bar. Initially she was given a teapot of hot water and a decaff tea bag. She returned it to the bar and was given a Nescafe sachet. This seemed unfair as they are available in the room anyway.

Read More
Read Less

Good Stay

By

April 19, 2017

club

Staff friendly and hotel clean. Wood stay again. Good location for many places to visit.

Read More
Read Less

poor service and dirty

By

April 18, 2017

club

This hotel needs a good clean ! service in the restaurant and bar was painfully slow

Read More
Read Less