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Rated 4.2 out of 5 by 636 reviewers.
Rated 4.0 out of 5.0 by Room Amenities Front Desk Shuttle service First hotel I stayed at that didn't have a refrigerator and/or microwave available without additional cost. The hotel front desk personnel were superb, very friendly and helpful. The lobby personnel was also very courteous and helpful.The shuttle service was excellent and timely. Also having a safe to put our valuables in, was also very helpful and gave us peace of mind. Thank You Holiday Inn August 2, 2015
Rated 1.0 out of 5.0 by Very Disappointing and Expensive My family and I have stayed at many Holiday Inn Express and some Holiday Inn facilities, but this was by far the most disappointing, especially since it was the most expensive--a two-night stay averaged $199, not including tax. Our room and the elevators definitely needed updating. We had problems with getting HBO, and the wifi was unreliable. The front desk staff was unfriendly and not helpful, especially in terms of providing upfront information about shuttle services to the Metro and the National Mall. The hotel was full the first night, and in my opinion, this only reflected the high tourist demand in July and this hotel's location in Georgetown. August 1, 2015
Rated 5.0 out of 5.0 by Great hotel! Great staff! Everything about our stay was smooth. Their free transportation to National Mall and metro was amazing. One evening, they had a transportation glitch so they offered for us to wait or to be reimbursed for a cab---we took the cab and were immediately reimbursed! Rooms were comfortable too! Thank you Holiday Inn! August 1, 2015
Rated 3.0 out of 5.0 by Average at best Hotel was fully booked but hotel does not have the basic needs to accomodate a full house. Checked in no safety deposit boxes and no mini refrigarators were available. Hotel needes some upgrades like safety boxes in individual rooms. No walk in closet and there is not even a soap dish in the shower. front desk indicated wrong area where shuttle bus leaves you off in the morning. only bright spot in the front desk area was Karen who is the star of the hotel. No mention by front desk of places to eat in the immediate area , found on our own the whole food and other shops are walking distance and there is a bus across the street that can take you to many areas of the city. Housekeeping is solid our househeeper Hoa was very good. A positive is the complimentary shuttles to the Monuments and the shuttle that will take you in a 1.5 mile radius. Hotel is not worth the value better options in DC. July 31, 2015
Rated 5.0 out of 5.0 by Great Staff and Shuttle drivers as Usual Holiday Inn Georgetown is a great hotel to stay when the price is reasonable. The staff is excellent and the rooms are usually immaculate. The shuttle drivers are awesome. I travel to DC often and try and stay here when I'm able to get a reasonable price. I understand the fluctuation in pricing but at times the price skyrockets to more than double of the usual cost, this is when I'm forced to use different internet hotel sites to get a reasonable price at another hotel which is usually much nicer . The parking price is also a little expensive for an outdoor parking lot. July 31, 2015
Rated 4.0 out of 5.0 by Nice Hotel Enjoyed our stay at this hotel. Bathroom needs a little attention but all in all a good hotel. A little miscommunication with the front desk over something we needed upon arrival and parking is an issue but overall I would stay here again. July 31, 2015
Rated 5.0 out of 5.0 by Friendly Staff I would definitely recommend this hotel, the shuttle service was excellent. The one downside is that for the cost, breakfast and I mean a hot breakfast should have been included. Disappointed about that. July 31, 2015
Rated 4.0 out of 5.0 by relaxing stay in a busy town Our stay in Holiday Inn Georgetown is really unforgettable. We expected that since it is situated in the busy town of Washington DC. People come and go. Everything is done in a fast-paced manner. The hotel front desks are all happy to assist the customers. We appreciate all the efforts and assistance. July 30, 2015
  • 2015-08-04T10:40:18.595-05:00
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