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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 2070 reviews
89%
Recommend This Property

Ratings Breakdown

2070reviews

  • 5 Stars
    1150
  • 4 Stars
    533
  • 3 Stars
    206
  • 2 Stars
    114
  • 1 Stars
    67

Great location/Very comfortable/Excellent service

By

August 17, 2017

Stayed here for a family vacation and would highly recommend it ! Very nice/clean hotel, excellent customer service/ perfect location to many of the sights we came to see in Washington, D.C. The kids really enjoyed the outside, rooftop pool. It was nice to relax at the end of a day of sightseeing at the pool area-open until 10PM with a lifeguard on duty. We enjoyed the dinner buffet in the hotel. Open and comfortable lounge area in the lobby with charging stations for phones and I pads etc...
The room was very clean and modern. The beds/pillows super comfortable. The bathroom was pristine. Convenient garage below hotel to park. Staff was very helpful, polite and friendly.
Looking forward to staying here again!

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Disappointing

By

August 15, 2017

I travel weekly for business, and have been a long time Spire member. I booked this hotel to spend some time seeing the sites with my daughter, who was in town for a seminar.

The hotel is very busy, which is probably a good thing. Upon retiring to the room for the evening, my daughter pulled out the pull out couch and was quite dismayed to find a pair of dirty boxer shorts and some sort of wrapper underneath. I called the front desk, and was told they would "get back to me". Not a very satisfactory response, if I do say.

Housekeeping arrived about 30 minutes later and removed the offending material and re made the pull out with fresh linens. The housekeeper was the ONLY member of the staff to apologize.

I think a phone call from management or at least the desk staff would be in order. As stated, I stay on the road well over 100 nights per year. My chain of choice is IHG, but the way this was handled has me re thinking that.

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My Review

By

August 15, 2017

Easily accessible to all exhibits, museums, Subway and trains. Accommodating staff and guest services. A little pricey for the meals, but the convenience of not stressing for food options out ways the price.

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Great starting point

By

August 14, 2017

club

Enjoyed the easy checkin and all rooms requested was provided. Easy garage parking with fast elevators to bring you up into lobby. Rooms are a good size, only issue with room was a very weak shower pressure. Beds were comfortable and ac was a little noisy. Kids enjoyed the rooftop pool, however they said the water was pretty cold. There is a cvs drug store, McDonalds, and Starbucks on the block.

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Great Location, friendly staff, Clean!

By

August 13, 2017

Located only a few blocks from the National Mall and the Metra, we easily were able to walk EVERYWHERE (and we did everything) or hop on the Subway to the Zoo or Nationals game. Staff was super friendly (as were almost every local we spoke to), rooms were spacious and clean, and the parking garage was secure. We will definitely stay here again if ever in D.C.

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D.C. HI stay Aug-2017

By

August 11, 2017

club

Comfortable and spacious room and bed. Good room service. Very close proximity to my office and to The Mall. I had to inform the front desk of my membership - no apparent value to having membership.

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Great Experience

By

August 11, 2017

club

We had a great experience here. Clean, modern and up to date. Friendly and helpful staff. Reasonably priced. Everything you would expect from a hotel in a major city or anywhere else for that matter. The location was perfect for sightseeing at the National Mall. A short walk in a comfortable safe area. I did a fair amount of research on where to stay and it came out right on the money.

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Very Pleasant Stay

By

August 11, 2017

club

Super great location just 3 minute walk to nearest Metro station and 5 minutes to the Air and Space Museum. Our room was clean, spacious and very comfortable. Would definitely return.

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Awesome family stay at D.C.

By

August 10, 2017

Absolutely great location, nice and helpful hotel staff.....

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Both husband

By

August 07, 2017

club

Holiday Inn Washington-Capitol was conveniently located, extremely friendly staff, very clean. Everyone from the attendants at the desk, to the bell service guys, to the cleaning staff were extremely courteous, helpful and seemed to like their job. Was very pleasantly surprised at everything. Would definitely stay there again.

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Wonderful

By

August 07, 2017

club

My roomate and I found the staff and room to be excellent, didn't want to leave .

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Very nice hotel.

By

August 05, 2017

Very clean, excellent food at the restaurants, and a very convenient location for walking to DC tourist sights.

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