Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 553 reviews
85%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    300
  • 4 Stars
    146
  • 3 Stars
    57
  • 2 Stars
    33
  • 1 Stars
    17

one night stay

By

July 18, 2017

I stay here whenever I go back to New York. its quiet and over all good value.

Read More
Read Less

My experience

By

July 18, 2017

club

I would recommend any family, friends and coworkers to stay at this holiday inn. I will certainly continue to stay here on a monthly basis! Maybe one of these times I will actually be able to try the wonderful restaurant that I pay extra for and take advantage of being able to use the pool!

Read More
Read Less

Overall great.

By

July 16, 2017

club

I was driving to Niagara falls with the family. I needed a place to stay. Could've stay in cheaper place overnight. But know you guys have better

Read More
Read Less

Not a bad place to stay

By

July 14, 2017

club

The lobby was clean and appealing. The room however is a bit dated. The air conditioning unit is old and loud which made for a lousy sleep. The restaurant provides decent meals for a decent price. The breakfast buffet however left a bit to be desired. Not a good value for what you get.

Read More
Read Less

The worst Holiday Inn

By

July 11, 2017

club

The room had soaking wet carpet.
There was a false fire alarm just as I was going to sleep. They told us to go back in while the alarm outside our room continued to ring for 20 minutes. The alarm clock was set to go off at 12:00 AM.

Not a good experience.

IHG customer service was very nice to us, so if you stay there and when you find it to be horrid if you call IHG and speak to a supervisor they will understand.

Read More
Read Less

Not the best place..try another hotel

By

July 11, 2017

club

If you like a dirty old smoke room smelling air condition not working coffee maker don't work type room then this is your hotel

Read More
Read Less

Great Service!

By

July 06, 2017

club

We booked through priceline, and the hotel was sold out when we arrived. They shuffled things around and called maintenance in the middle of the night to put a room in service for us. We ended up in a larger/better room than we had booked, and the staff was very accommodating and friendly.

Read More
Read Less

Value for Money

By

July 06, 2017

club

The hotel iss conveniently located, close to Cayuga Lake. The room was clean and the beds comfortable. Overall good value for money.

Read More
Read Less

Clean and friendly hotel

By

July 05, 2017

platinumelite

Great service and personnel. Rooms were very clean and room service was excellent

Read More
Read Less

Cleanliness

By

July 01, 2017

club

Poor - not satisfied with overall cleanliness and condition of the room

Read More
Read Less

24 hour coffee

By

June 28, 2017

Nice addition to provide coffee all day to guests . This was a new addition to this property since our previous stay.

Read More
Read Less

disappointed!!!!

By

June 27, 2017

platinumelite

Outdated ,overated,hotel that charges to many points for IHG platinum members!

Read More
Read Less