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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 637 reviews
83%
Recommend This Property

Ratings Breakdown

637reviews

  • 5 Stars
    334
  • 4 Stars
    173
  • 3 Stars
    73
  • 2 Stars
    38
  • 1 Stars
    19

Hotel is very outdated

By

November 15, 2017

platinumelite

I was disappointed when I arrived at the Holiday Inn Waterloo - I thought that the hotel was very outdated and guest rooms had not been updated. We had to change rooms due to a heating issue and then were moved to a room where the heater worked but we couldn't necessarily control the temperature in the room to get it "just right". There were large stains on the carpet, it just really wasn't what I was expecting.

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