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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 490 reviews
85%
Recommend This Property

Ratings Breakdown

490reviews

  • 5 Stars
    269
  • 4 Stars
    128
  • 3 Stars
    53
  • 2 Stars
    29
  • 1 Stars
    11

Comfortable bed and great service.

By

March 29, 2017

club

great service, great accommodations, stay was not long enough to enjoy the other offered features of the hotel

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2 night stay

By

March 28, 2017

club

Stay was enjoyable. Personal was very friendly. Dinner was great and beer was cold.

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Excellent stay

By

March 23, 2017

Great rate, friendly staff. Quite in the morning , when it is the busiest.

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Waterloo

By

March 22, 2017

club

Service was great, guest room was good, breakfast was nothing special, but dinner was fantastic!!, no pool, no spa tub, fitness center sub part, and no sauna, lots of maintenence issues, but other than that not a bad stay.

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Good

By

March 19, 2017

platinumelite

Good experience and I always stay at holiday innn

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quiet as a mouse

By

March 18, 2017

club

I was only here for one night due to the snow storm, the hotel room I had was outdated, but at least it was clean, quiet and very affordable. The front desk was very pleasant. Though there is a restaraunt on site, I did not eat there. I would stay again.

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Great service

By

March 17, 2017

club

Awesome staff clean rooms made my stay enjoyable and would stay again!

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Power outage stay

By

March 15, 2017

club

With a wind storm knocking out my power in the winter my wife and I needed to stay here. My electric came on the next day at 1 pm and the understanding staff waived the late check out fee.

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no breakfast

By

March 08, 2017

club

Sorry but its a bad review . we was told we could sleep in late and given breakfast coupons that we couldnt use because the area was closed.

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Excellent Quality of Service

By

March 06, 2017

I highly recommend he Holiday Inn Waterloo, Seneca Falls. Excellent Quality of service, modern room and use of intelligent space. the staff was very accommodating and very helpful. Guest bed was amazingly comfortable. I would definitely do it again!

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Nice Stay

By

March 03, 2017

club

Greet place to stay. Nice staff. Courteous and pleasant. Room was very clean.

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Nice hotel, very convenient,

By

March 01, 2017

club

We have stayed here 3 years in a row. Got engaged here! Love the outlets and now they have the casino! Shop and stay package is great! Wish the hot tub was working. Very friendly staff.

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