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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 553 reviews
91%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    380
  • 4 Stars
    96
  • 3 Stars
    34
  • 2 Stars
    27
  • 1 Stars
    16

watch your credit card bill if using points for a stay.

By

May 29, 2017

NOT recognized as an IHG rewards member let alone a Spire level membership. Used points for a free night but, credit card charged and it took several days for the credit to appear on my statement. This is the third time that this has happened at this hotel. Too many other choices to stay locally to even try again.

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Great stay

By

May 23, 2017

Very pleasant from check in to check out great food and service

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Excellent

By

May 22, 2017

The service was great very friendly staff would recommend this property to anyone traveling to Webster, Texas

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Excellent experience

By

May 20, 2017

club

I'm in love with this beautiful place and would recommend it to anyone wanting a relaxing friendly and clean experience!

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Excellent hotel to stay

By

May 19, 2017

platinumelite

Nice hotel to stay near the nasa area, close to a good shopping center and with restaurants around

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Great Hotel

By

May 16, 2017

club

Beds were more than comfortable, staff was great, would definitely recommend this hotel to anyone and will stay here again.

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Awesome

By

May 15, 2017

Beds and guestroom are a delight. Located close to superb restaurants

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As always, incredibly reliable

By

May 04, 2017

I've made the switch over the last year to stay almost exclusively at Holiday Inn properties, mainly because of the services I was given when I first visited the Webster Texas location. I truly felt like a valued customer the time, and every time I stay here!

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Great location

By

May 04, 2017

club

Hotel was in a great location but rooms not as clean as expected. Staff was cordial check in was great

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No response

By

May 04, 2017

platinumelite

No comment, this seems to be just an ok property, so no reason to udsale

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Good breakfast

By

May 03, 2017

club

Very good place to stay for the family and nice place for relaxation.. my family really enjoy the breakfast in holiday inn.. especially like the scrumble eggs and beacon.. and the cookies served in the afternoon was great and my kids really love those.. will stay there again whenever possible.

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Katie, customer

By

May 03, 2017

Great service, as always, and the bed is very comfortable. Staff is very helpful, room service is delicious and timely.

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