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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 705 reviews
96%
Recommend This Property

Ratings Breakdown

705reviews

  • 5 Stars
    552
  • 4 Stars
    109
  • 3 Stars
    17
  • 2 Stars
    16
  • 1 Stars
    11

Great stay for work

By

October 15, 2017

platinumelite

Excellent staff. Great lounge and restraunt on property. Very clean. Would recommend for business and leisure. Will bring the wife next time. Location close to a great mall

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Very helpful

By

October 14, 2017

I had left my ID at the hotel restaurant and noticed after we had left the hotel for the day. I had thought I lost it somewhere else, but upon returning one of the workers rushed up to me and handed me my ID saying I had forgotten it. Very thankful!

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Great Experience!

By

October 13, 2017

club

Beautiful hotel, very clean, Wonderful staff! Would highly recommend!

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Weekend getaway

By

October 12, 2017

Thanks Brandon at the front desk for a easy check in process, and answering all of our questions about the hotel services. We had a great experience!!

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Awesome place!!!!

By

October 12, 2017

club

Great Place to stay and see the town. Many restaurants and parks nearby to visit.

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Comfortable and clean

By

October 11, 2017

Roon was comfortable and clean. View left a lot to be desired as it was of the roof and HVAC. It would have been nice to be warned of this view and given a chance to request another.

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Ms

By

October 08, 2017

platinumelite

Ok. The room was noisey. The room service was cold.

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Excellent customer service.

By

October 06, 2017

Professional, clean and very well equipped for the business traveler.

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Clean and comfortable room, great service, excellent restaurant

By

October 04, 2017

Me and my three daughters stayed and had a fabulous dinner and went to our room and it was comfortable and enjoyed our evening talking and laughing...a good family time!

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Nice Hotel

By

October 03, 2017

club

I had a great experience. The staff was very friendly. The room was clean and the hot tub was nice.

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Great room, excellent bedding, great food and drink

By

October 03, 2017

club

Well maintained property. Great room and food; excellent front desk management. May not get breakfast included and restaurant a little pricey, but dinner selections excellent, reasonably priced and delicious. Nice bar and dining but bartenders not very personable.
Overall experience 8 out of 10. Would definitely return to this property.

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Great service and location

By

October 02, 2017

This hotel has a great location and is close to shopping and restaurants. The on location restaurant and bar is very good. The breakfast buffet is good. The hotel staff was friendly and courteous. This is our preferred hotel in Des Moines.

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