Rated 3.9 out of 5 by 119
Rated 5.0 out of 5.0 by Chris51807 Claudine
I enjoy staying at the Holiday Inn when I'm in the West Palm Beach area. Claudine is always there to welcome me with her warm smile and bright personality!!
February 4, 2013
Rated 1.0 out of 5.0 by Strat54 Yikes!
Where do I begin....This was by far the worst experience in a Hotel I have ever Had.
We had travelled all day flying from the West Coast. We arrived at 11 PM.
At the front desk while trying to check in a loud conversation ensued between 2 employees about plans to go out. When I gave them a look of total surprise the laughed and continued the conversation as if I was not there. Amazingly rude.
Our room, in the Bathroom, under the sink and on the floor, was COVERED with BLOOD....No Kidding, Blood, in a spray pattern. When I told the front desk they didn't seem to understand what I was trying to tell them.......After a time they sent a manager to the room who looked at the BLOOD and tried to tell me it was dried coffee.....Now I am an Emergency Room Physician Assistant.......I know the difference between dried BLOOD and coffee.......
To make matters worse at Breakfast in the morning we were totally ignored by the waitress.....My girlfriend had to go to the lobby to get herself a cup of coffee......and even worse the food was awful......overcooked and tasteless.
I would totally skip the Palm Beach Airport Holiday Inn House of Horrors.
February 1, 2013
Rated 4.0 out of 5.0 by OswaldoM Holiday Inn Palm Beach Airport
You can rest, have a really good service from hotel staff and be 7 minutes from the airport. Just the bed was not that good.
January 31, 2013
Rated 4.0 out of 5.0 by Sailfish100 A quiet and comfortable stay
The staff are very friendly and make you feel welcome. The hotel is located near I-95, close to the airport and very quiet despite its location. I have stayed at 2 other hotels in the area and it is the best value. My daughter and I enjoyed our stay here!
January 28, 2013
Rated 4.0 out of 5.0 by dibblem3 Bright, cheery and inviting
I stay at this hotel on my monthly trips to WPB and have always enjoyed my stay. The bar and restaraunt is very well stocked and the food is prepared well. The room is on par ammenity wise with the areas nicer hotels and in season is much less expensive. Business center is a little lacking with slow internet but for casual stays its adequate. The fitness center and pool are clean and fully functional. I recommend this hotel to all my friends and acquaintances.
January 19, 2013
Rated 1.0 out of 5.0 by camaro76 Old hotel with trash on the outside
The hotel was very old and smelled terrible. I was with a business partner and he had to switch hotels. The only reason why I stayed is because of my points and status.
January 16, 2013
Rated 5.0 out of 5.0 by Bahamabound Dec. 2012
Our stay at the Palm Beach Airport Conf. Ctr. was perfect ! The staff was professional and very helpful with any request. The room and hotel in general was clean and well appointed. The option to leave our car during our trip to Abaco was certainly a nice bonus, and the shuttle to and from the nearby airport, also. The food was good and reasonably priced. We'll definitely be back and recommend this hotel to our friends that travel out of PBI.
January 14, 2013
Rated 4.0 out of 5.0 by Sunlovers Holiday visit
Nice hotel, clean and will situated. The staff are very helpful and the service is great. We had a problem with our room and in no time we were changed rooms. Mike (in maintenace) is fantastic and is extremely helpful. Everyone at the front desk are great. Thumbs up to Scott.
Food at the restaurant was good.
January 8, 2013
Rated 5.0 out of 5.0 by Cityfolks Comfortable and Convenience
We had a great experience staying at this location, Room was clean and comfortable. Staff was very courteous.
January 6, 2013
Rated 5.0 out of 5.0 by RJCJR Business and Pleasure Trips
Great place to stay when taking a trip out of PBI. Rooms are comfortable, hotel is close to the airport, staff is very helpful and the atomsphere is excellent. Particularly like the abiltiy to park at the hotel for the duration of our pleasure or business trips. Great coming down the night before and staying at the hotel, Makes it so much easier to get to the airport without all the hassle. Recommend it to anyone leaving from PBI.
January 3, 2013
Rated 5.0 out of 5.0 by Meterman Great Place to Stay
This Holiday Inn in West Palm Beach was the Greatest Place to stay,The Hotel Staff was extra Friendly and they made sure I had a Pleasant stay.The Hotel was very Clean and Upgraded and the Breakfast was The Bomb!!I will always stay here when in town.....and You Should Too!!
December 26, 2012
Rated 3.0 out of 5.0 by MHocutt Good value.... Clarify smoking preference!
Good price and very convenient. When checking into my non smoking room, it was obvious that either someone had smoked there prior or it was recently converted. The housekeeping staff did come and spray but that went away after a short period of time. Upon checking out, they asked about my stay. My comment was that it was okay. The reason due to the smokey room I was in. After reviewing my room number, they stated that this was a smoking floor so that is probably why the room did have a smell to it. Call me crazy, but I would think that if I had a smoking floor then the rooms would be as well, but to put a "non smoking" room on a smoking floor is bizarre to say the least to me.
December 17, 2012
Rated 3.0 out of 5.0 by CAlvarezJR My stay on Dec. 6&7
Excellent location. Great Customer Service (fully supportive). Shuttle service very benefitial. Congrats!
December 13, 2012
Rated 5.0 out of 5.0 by Grido Great Service
The staff were pretty attentive and courteous. I would definitely stay here again.
December 12, 2012
Rated 5.0 out of 5.0 by bazgowan A short 'retail therapy' stopover during a diving trip.
Perfect for what we needed. Good size rooms. Super-comfortable beds. Free shuttles/pickups all over the place. Close to the airport and the I-95.
December 11, 2012
Rated 5.0 out of 5.0 by cendevaves1 front desk shuttle
Very Helpful front desk and very convenient complimentary shuttle service.
December 9, 2012
Rated 3.0 out of 5.0 by egt2012 Breakfast is aweful
Service and food are aweful-there is a buffet but the heaters aren't turned on so the food is always cold! My resevations were missed up and had them corrected I was charged extra money for one of the days.. As a priority club memeber was not offered late check out and in fact the front desk called at 11:09am to see when we would be checking out!
November 27, 2012
Rated 3.0 out of 5.0 by Megan20 Poor Service
The rooms were a bit outdated and the front desk staff were not very welcoming or polite
November 5, 2012
Rated 3.0 out of 5.0 by MrGearbox Great stay, but poor door locks
Excellent location near the airport and beach!! Had to have the door keycard reset everyday during my stay though.
October 22, 2012
Rated 4.0 out of 5.0 by Bunty An airport hotel
Just 5 minutes from airport. Comfortable, quiet, and an area in the lobby that sold ready-made sandwiches, salads, chips, cookies & beverages, just perfect if you don't feel like going out to a restaurant. The room was comfortable but the HD Channels on the TV were noisy and would cut in and out (non HD channels were OK) and the maintenance guy wasn't able to fix it, but it was late anyway. I would stay here again.
October 13, 2012
Rated 4.0 out of 5.0 by Gayle2 Clean and comfortable
We were tired travlers and looked for a Holiday Inn. We were welcomed, the rate was decent, the bed comfortable the room very clean. We would recommend this Holiday Inn to others traveling to Palm Beach.
October 5, 2012