Rated 3.9 out of 5 by 260
Rated 5.0 out of 5.0 by kynado Friendly Staff
We only stayed on night, but the staff were awesome. The hotel was quite comfortable and the breakfast was great. The price was a little high, but I understand it was peak season and everything in the area was also sold out. It was worth paying the cost to stay in that location (and we also needed a larger room than normal for 3 adults and 1 child). Overall, I would recommend this location.
July 27, 2015
Rated 5.0 out of 5.0 by Mn family travlers Nice!
Very clean place to stay. with in walking distance of most anything you need. Very close to the west entrance. easy to get to and from this property. I would highly recommend.
July 26, 2015
Rated 4.0 out of 5.0 by Familyunite Great staff!
I hosted a Family Reunion and the banquet and hospitality suite were based at this Hotel. Shellie was so wonderful at helping me organize and Brittany helped with the banquet. Both were fabulous and made everything go so smooth!!
July 24, 2015
Rated 5.0 out of 5.0 by Jackson0328 Very nIce place.
Nicely located on the main drag however not to close where you are stepping over everyone.
My wife thought the train car was very neat.
Good breakfast buffett.
July 24, 2015
Rated 3.0 out of 5.0 by pjd128 uncomfortable nights
I was very disappointed with my experience at this hotel only because the bed was very uncomfortable and the room was poorly insulated. The staff was great, and the room looked great when we checked in so I I expected my usual nice experience at Holiday Inn. Wrong!! The bed was worn and very uncomfortable and the insulation was poor. As an IHG rewards member I forked over a lot of' points and cash for two nights knowing resort areas were higher cost, but, I could have done much better elsewhere.
July 23, 2015
Rated 4.0 out of 5.0 by RVthe2nd YellowStone Stay July 2015
Awesome place to stay in West YellowStone. Conveniently located, close to shopping, restaurants and grocery. Great rooms, big size, very clean, comfortable beds and pillows!
Only negative would be the breakfast service. The food quality was great, but the restaurant was poorly staffed. They were just not prepared to handle the summer crowd and servers/hostess were downright rude. The breakfast buffet can definitely be improved by adding a few more vegetarian choices. Ala-carte orders took an average of 30 mins.... ! So for a big group like ours we had to allocate almost ~2 hrs just for breakfast.
A suggestion would be to keep the bread and a toaster outside. At least one does not have to wait for almost 30 mins for a toast.
Great place if you eat your meals elsewhere.
July 23, 2015
Rated 5.0 out of 5.0 by MikeandSuze 50th. Anniversary and Family get-together
Your staff went out of their way to make our 8 folks feel really comfortable. The rooms have been redone- since our last visit- the staff friendly and very well trained, and the pool was terrific. WiFi worked great. TV channels were good. It was a super 3 days, for the 8 of us.
July 22, 2015
Rated 4.0 out of 5.0 by Commugny Comfortable room
The accommodation costs are overpriced but that it understandable considering the location of the hotel near Yellowstone Park. We would use the hotel in the future and this was in fact our second visit in three years.
There was a lack of knowledge by some of the breakfast staff as to what was covered by the breakfast vouchers.
July 21, 2015