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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 577 reviews
85%
Recommend This Property

Ratings Breakdown

577reviews

  • 5 Stars
    316
  • 4 Stars
    149
  • 3 Stars
    59
  • 2 Stars
    28
  • 1 Stars
    25

Awesome stay

By

July 25, 2017

club

As a visitor to the Yellowstone, this inn gave me an awesome place to stay during the national park tour.

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4 Days at the West Yellowstone Holiday Inn

By

July 23, 2017

club

Pluses: large, comfortable bed. Good a/c. Lots of plugs and USB ports around the room. Excellent Wi-Fi. Pre-paid breakfast started the day off well. Excellent location to west entrance of Yellowstone National Park. The beautifully restored 1903 Oregon Short Line train car (that was a surprise).

Minuses: restaurant service was very slow at dinner time. The process of ordering a bag lunch was not well oiled: the staff didn't know what to do with my order form, and if I hung it on the room doorknob, then it was not picked up by 8 PM.

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Great staff support

By

July 23, 2017

club

Great staff from front desk to cleaning service
Very professional and friendly
Courteous and responsive to needs.

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Great place for our entire family!

By

July 17, 2017

club

My family loved everything about this place and our stay here. The hotel was physically beautiful, location was great, and our room was clean and comfortable.

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poor guest room service

By

July 17, 2017

club

You need to prepare your own toiletries if you want to stay this hotel.

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Awesome

By

July 16, 2017

platinumelite

This was the best hotek I have ever ver stated at, considering I stay at 30 hotels a year this is saying a lot, was incredible for my family, fresh cookies at check in, made to order dinnet with undet 12 free is ridiculously awesome, and the stafff was awesome!

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Nice rooms. Great location and awesome game room

By

July 15, 2017

platinumelite

Everything we perfect! Loved my stay. Great room got upgraded to family room. The best game room any hotel ever. Kids loved that. Wish they had free breakfast

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Good but Pricey

By

July 15, 2017

club

A decent hotel with a good restaurant but way too expensive. Staff were great.

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Comfortable

By

July 13, 2017

club

Friendly service, good food (a bit pricey). Clean comfortable rooms. Complimentary laundry.

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West yellowstone

By

July 13, 2017

Bathrooms need major renovations. The sink is in the room, not inside the bathroom. Our toilet leaked. The staff took away our soap. Breakfast was cold

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Convenient location but kind of pricey

By

July 13, 2017

platinumelite

Right next to the west gate of the Yellowstone National Park and seems like the only decent hotel in this area. But it is kind of pricey. Maybe because of the July 4th holiday? Other than the gym is way to simple and small the rest meet your expectations from a regular Holiday Inn hotel.

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Comfort zone

By

July 13, 2017

platinumelite

I enjoyed my stay with my family and I will stay again at this destination in future

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