Rated 4.3 out of 5 by 398
Rated 5.0 out of 5.0 by lakersgirl Great Hotel
In March I stayed at the Holiday Inn and enjoyed my stay so much that I decided to book again when I came to Windsor In early June.
It is a very nice hotel the rooms are clean and the bed isso comfortable.
I almost felt like I was in my own bed at home.
Two nice queen bed with a modern flat screen and high speed internet .Lovely weekend to just relax after coming from my event.
Although it was a very busy weekend at the hotel. the noise level was very normal. I had a great night sleep.
This will always be my first choice to stay whenever I visit Windsor.
June 24, 2015
Rated 5.0 out of 5.0 by toph72 comfy bed
The front staff was excellent, the room was clean and pleasant with nice bed and pillows.
The restaurant food was good with friendly staff and good food and cold beer.
June 23, 2015
Rated 4.0 out of 5.0 by khjdbs Comfortable and Reasonable
I must remark that the check-in staff on Monday, June 15th (after 7pm) was more than helpful and accommodating! The young woman who checked me in provided added benefit and offerings associated with my reservation and attendance at event being held at the hotel (without prompting) - Excellent Customer Service!
The daytime staff (9am to 5pm) on June 16 and 18 were a bit curt: when approching them with a request or concern (lack of room service or room key no longer working); their immediate reply to the customer was to accuse them "wrong doing" (placing a DND sign on the door or placing the key next ot cell phone). Having worked for years in customer service; this response is unacceptable, insulting and uncalled for.
Otherwise, the hotel met or exceeded my expectations.
June 22, 2015