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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 441 reviews
84%
Recommend This Property

Ratings Breakdown

441reviews

  • 5 Stars
    209
  • 4 Stars
    136
  • 3 Stars
    55
  • 2 Stars
    25
  • 1 Stars
    16

Great location and best value for money.

By

July 17, 2017

platinumelite

Stayed 4 nights at the Holiday Inn in Windsor downtown. Great location, really convenient and never had to use my car. Hotel is really neat and clean and the service staff were great. Had the best customer service and also loved the breakfast at the restaurant. Portions sizes were a bit big but really good value for money. Great experience and will consider this property for sure next time I am in the downtown area

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My unexpected stay at the Holiday Inn

By

July 15, 2017

Had not planned to stay in a hotel, but on a very hot day in July the air conditioning unit in my home stopped working. I was fortunate to stay for six nights while a new unit was installed. The room was large, with very comfortable bed, service and staff excellent. If I might make a suggestion ... the TV was in need of upgrading . Since I was in ill health and didn't leave the room the TV mattered.

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workroadtrip

By

July 14, 2017

Pretty good for the price. clean rooms. Lack of electrical/usb outlets was frustrating.

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great location

By

July 14, 2017

Good location enjoyed visit and nice staff but an update of the location would be nice.

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Great location

By

July 09, 2017

Excellent stay in a friendly Hotel with a very good service.

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Front Desk Staff Stewart

By

July 05, 2017

Stewart is probably the best Holiday Inn or HEI staff I have ever met. I say this based on my 30 plus years as a global customer service trainer across many nations. He was friendly, service orientated, connected well to both me and my two daughters. He is competitive advantage to your hotel. Congrats to Stewart on his excellent attitude and skills.

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Very Friendly Staff and Comfortable accommodations

By

July 05, 2017

club

From the start, booking the reservation, to the check out, all staff encountered or who assisted me, were very helpful and accommodating. The room was very well done and comfortable. I had issues with wifi but it was likely due to the firewalls on my laptop.

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Great Introduction to Canada

By

July 03, 2017

platinumelite

After a long drive and crossing into Canada, we were very close to this wonderful hotel with friendly staff and clean comfortable rooms. The on site restaurant had fabulous home made soups and a varied menu. It was a great way to begin our 3 week city hopping tour in Canada!

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Very nice.

By

June 30, 2017

club

Will return perhaps in a couple of weeks to pick up my father in laws ashes.

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Great Hotel

By

June 30, 2017

Hotel was very clean, staff was very friendly, the most friendly staff I have encountered in a hotel. Location is awesome, can walk anywhere you need to go

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I am done with review

By

June 29, 2017

platinumelite

Pillows were too big and the corner room offered a confined toilet behind the door

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Great Hotel if just staying to sleep

By

June 27, 2017

My wife and I recently stayed at the hotel and we don't have any major concerns just 2 minor ones.
1. There is no Pay Per View movies.
2. The cable was rather difficult to navigate.
I understand these are not major issues but after a long day of activities and a heavy dinner we just wanted to settle in for the night and watch a movie together but this wasn't possible.
Then we decided to watch tv but even using their channel guide in the room it was challenging at best to find the proper channels.

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