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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 714 reviews
80%
Recommend This Property

Ratings Breakdown

714reviews

  • 5 Stars
    314
  • 4 Stars
    220
  • 3 Stars
    98
  • 2 Stars
    42
  • 1 Stars
    40

Comfortable and very helpful staff.

By

July 21, 2017

club

Enjoyed our stay and are returning. A reservation is that as food orders are taken at the bar it was difficult to get service as bar staff do not appear concerned with sequence of customers and bar often left unattended as food was served.

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Great Stay

By

July 20, 2017

club

Clean comfortable room. Friendly helpful staff.
Food was well cooked and presented. Would like to see a dairyfree dessert option on the menus such as a sorbet (avoid citrus though please).
Swimming pool beautiful- clean and a good temperature.

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one night stay in Bromsgrove

By

July 20, 2017

club

Lovely, clean and friendly hotel. Had a fantastic stay, however, we left a pair of shorts in the room and apparently they were never found :-( rather disappointing memory to what was a great stay.

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One Night Stay

By

July 19, 2017

platinumelite

Great hotel, warm and friendly staff. Lovely room. Lovely pool, sauna and steam room. Enjoyed thoroughly.

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2 night stay

By

July 18, 2017

club

It was okay............................................

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Excellent stay

By

July 18, 2017

club

Great hotel. Staff charming and attentive. Fitness and pool good. Overall excellent value for money. We will certainly be visiting again

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Comfortable room, very good staff

By

July 18, 2017

club

Very pleasant stay, excellent staff, food, room and sleep were good.
Starting to look a tired outside and corridors, some bathrooms, important to reinvest soon
Swimming pool was fine but could be excellent with some maintenance
I would stay again which is the most important point

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The worst Holiday Inn ever

By

July 17, 2017

i booked 5 rooms for a family wedding and what a bad thing to do

Rooms were all on the side of the M5 so sleep was ver poor

As there were 12 of us they couldn't fir us in the restaurant as it was too busy so ate in the bar .Food was dreadful cold and over cooked
Rooms were not wonderfully clean

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Not the cleanest of bathrooms

By

July 17, 2017

platinumelite

The window in the bathroom was all black furry mould all around the window. Not the normal standard I get at an IHG hotel

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Mr

By

July 16, 2017

Great room very comfortable bed good night sleep
Enjoyed the gym facility

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Superb

By

July 16, 2017

club

Nice Holiday Inn. With pool and Gym.
Super friendly staff.

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good sleep

By

July 15, 2017

club

good comfortable stay at Bromsgrove for meeting in Birmingham. Good to relax in pool.

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