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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 739 reviews
84%
Recommend This Property

Ratings Breakdown

739reviews

  • 5 Stars
    394
  • 4 Stars
    162
  • 3 Stars
    88
  • 2 Stars
    65
  • 1 Stars
    30

Very Accommodating

By

September 15, 2017

club

This Hotel was very accommodating to our families needs. The rooms were very clean and very comfortable
sleeping.
The only thing that I really missed was the Free Continential Breakfast, but I can understand that with a Hotel that large it would be very hard to do just that.
The dining room did provide great meals such as Buffet Breakfast but for a cost. The staff was delightful.
Their care and professionalism definitely stood out.

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Overnight

By

September 12, 2017

Pleasant enough hotel, just older. Because it's very spread out, stairs were necessary for the upper floor. All in good condition, though.

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Very old and outdated facility

By

September 06, 2017

Spire elite member here. Traveling extensively for business and sometimes for pleasure. Rooms are old and smells bad with outdated small bathrooms. No breakfast for spire elite members offered. What a treatment. Value of the stay was very poor. Try other IHG hotels in the area.

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Helpful, staff

By

September 06, 2017

club

I have nothing else to say about this review. I have said all that I care to say.

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Great place to stay but may close kitchen too early

By

September 03, 2017

I had a great experience except for the kitchen was to close at 10:00. Rushed back from working late to eat and heard the cook yelling at the bartender because she took our order at 9:45 for food. It made us really think about the food when we got it. Other wise it was clean and a good place to stay.

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great stay

By

August 30, 2017

club

I would like to thank the staff for making me feel like I was home away from home

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Great staff!

By

August 30, 2017

The hotel was very conveniently located for my needs as I was attending a wedding at the wonderful restraunt directly across the street. The room was clean and well stocked. I found the Keurig coffee maker to be a very nice surprise! The front desk staff was found to be friendly, responsive and knowlegeable. I would definately stay at this hotel again if I ever find myself in Columbus.

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Love the Pool

By

August 28, 2017

I have stayed at this hotel before and will again in the future. Perfect location for my work and personal needs.

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Great stay!

By

August 18, 2017

club

We plan on using this hotel again next year. The late breakfast was perfect for us. Very clean, and as soon as I walked into the lobby I was welcomed to a marvelous smell from their ScentAir machine. We were a party of 4 and every time one of us entered the lobby we would each comment on how good it smelled. The staff was lovely, and our overall experience was great!

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Service Club Meeting

By

August 16, 2017

club

It was ok. Rooms were nice hallway were hot as blazes.

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Great service

By

August 16, 2017

platinumelite

The bathroom design was poor. The bathtub shower curtain did not extend to the full space and the handicap hand bar was outside of the tub area. Not a very good design.

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Nice

By

August 16, 2017

club

Staff was very helpful and friendly. Bar was good and the burger from the restaurant was awesome.

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