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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 637 reviews
85%
Recommend This Property

Ratings Breakdown

637reviews

  • 5 Stars
    343
  • 4 Stars
    143
  • 3 Stars
    72
  • 2 Stars
    59
  • 1 Stars
    20

Very good hotel experience

By

March 25, 2017

I found the room to be comfortable and well-designed. Everything worked as it should. Very quiet room. Excellent staff.

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Columbus stay

By

March 23, 2017

Overall, we were quite satisfied with the hotel and the amenities. We had a very comfortable stay at a reasonable price. The staff were accommodating.The bed was extremely comfortable. I would stay here again.

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Poor reservation service

By

March 22, 2017

The bathroom is small and has no ventilation system. A door that opened outward instead of inward would be a great help. All staff should be able to provide service that their position requires and not defer to other shifts.

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Stay

By

March 22, 2017

club

Everything was great about my stay except for rude treatment at breskfadt

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Food

By

March 21, 2017

club

Cold breakfast, no king size bed hotel was less then half full and only one check in person at 3pm. Waited in line for 20 minutes.

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OK stay

By

March 21, 2017

club

I was sent an email about early check in. Was not able to check in until after 3:00 PM. Needed 2 queen beds... got 2 full sized beds.

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Location

By

March 21, 2017

club

hotel was very difficult to find, need better directions when booking

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Friendly, Clean, Comfortable, and Convenient!

By

March 20, 2017

club

This was a wonderful hotel that definitely covered the basics of a good hotel stay -clean room, comfortable bed, working utilities- then went above our expectations. The hotel staff was incredibly friendly and beyond accommodating, quickly offering us tips about getting around the area when asked. The room had the perfect size fridge for our son's snacks and such for his day at the zoo, the hotel's location was perfect for quick food and shopping trips, and the room's temperature was easy to change to suit my toddler's needs.

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Guest

By

March 20, 2017

club

Nice size room, comfortable beds. There was not a lot of noice.

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HI Columbus

By

March 19, 2017

club

Older hotel. Friendly staff. Clean rooms. The Holiday Inn survey is too long and required that you leave a review.

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Jacuzzi time

By

March 19, 2017

club

The king double room suite was very big...the jacuzzi was very relaxing but some stains on the carpet.

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Comfortable and competitive pricing

By

March 17, 2017

club

It was a comfortable hotel with good pricing and in the heart of town

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